Top Remote Edtech Customer Success & Experience Jobs in Boston, MA

The Client Services Rep acts as the primary contact for clients, managing transportation logistics, ensuring compliance, and maintaining communication with various stakeholders while providing high customer service.

Support Salesforce and core business systems by providing user support, process automation, and data management. Innovate with system improvements and develop user training materials.

The role involves localizing educational content in Telugu, editing, and reviewing localized materials while gathering feedback from teachers. Technical proficiency and a strong math/science background are preferred.

The Provider Growth & Success Manager aids childcare providers in launching and growing their businesses through coaching, business support, and product enablement, ensuring successful enrollment and operational efficiency.

As a Solutions Engineer at D2L, you will assist K-12 clients in maximizing their use of D2L's platform by understanding their needs and delivering tailored solutions through expert product demonstrations and client engagement.

The High School Customer Experience Associate manages customer relationships, ensuring successful product adoption and satisfaction. Responsibilities include account oversight, customer training, and support, while promoting renewals and upsells through proactive engagement and data analysis.

Seeking a .NET Core/C# expert for curriculum development; requires collaboration with teams, technical writing, and potential teaching roles.

The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.

The Associate Director, Digital Experience drives user-focused digital experiences, collaborating across teams to enhance enrollment journeys and utilize data-driven insights for product and strategy improvements.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.