Top Remote Edtech Customer Success & Experience Jobs in Boston, MA

As Director of Partner Success, you will manage higher ed partnerships, drive enrollment goals, and ensure client satisfaction through strategic collaboration and communication.

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

The role involves handling customer inquiries related to orders and products, providing support through various channels while using multiple software applications.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

The Customer Success Associate manages sub-$2,500 renewal accounts, executes renewals using a playbook, and maintains Salesforce hygiene.

Lead and inspire the customer organization, driving customer success strategies, managing teams, and enhancing customer experiences in a high-growth SaaS environment.

The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.

As a Partnership Success Manager, you will develop client success strategies, manage relationships, oversee onboarding and implementation, and advocate for client needs to ensure satisfaction with Teachstone's solutions.

The Practicum Education Coordinator oversees field education operations for online MSW students, managing placements, supervising staff, and developing programs while ensuring responsiveness to student needs.

Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.