Top Remote Edtech Customer Success Jobs in Boston, MA

The Customer Success Director will build relationships, lead customer programs, forecast opportunities, maintain CRM records, and achieve renewal rates while advocating for customer needs and satisfaction.

Assist in grading math and science assignments, moderating online messages, and providing real-time support during online classes.

The role involves managing customer renewals, providing quotes, maintaining client communications, and identifying upsell opportunities in the education technology sector.

Teaching Assistants provide support for learners in cloud training programs through engagement in sessions, managing Slack channels, grading, and fostering discussions.

As an Account Director, manage enterprise accounts, drive renewals and upsells, ensure customer satisfaction, and align solutions with strategic goals, leveraging HRTech knowledge.

Lead daily operations of Mantra's ConnectNow service, overseeing behavioral health providers and providing direct support to students in crisis.

Create TikTok videos to introduce accounting careers, using provided scripts and feedback. Income generated from video payments and course sales commissions.

As an Associate Help Desk Support Specialist, you'll resolve technical issues, manage user access, set up hardware/software, and maintain support documentation while ensuring excellent service in a fast-paced environment.

As an IT Teaching Assistant, you'll mentor students in an IT Fundamentals course, assist during lectures, lead discussions, and provide feedback on assignments.

The Customer Success Manager supports government clients in optimizing the use of Docebo's LMS, drives adoption, and ensures customer satisfaction through strategic advice and relationship management.