Top Remote Edtech Customer Success & Experience Jobs in Boston, MA

Teach online English to Chinese students with fixed schedules and long-term student-teacher pairings. Deliver lessons following YiYiEnglish methodology, build student relationships, complete onboarding including video questions and demo, and commit to a stable schedule for at least six months.

Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.

The Account Coordinator supports customer accounts through administrative tasks, generating quotes, managing CRM data, and improving efficiency in service delivery.

The Math Teaching Assistant will support students in a remote setting, guiding them through academic challenges, grading, and providing feedback on assignments.

The Scholar Success Manager supports the LOC Scholars program by co-designing and implementing college advising and success programming, building relationships with students, and maintaining detailed case notes.

As a Partner Strategy Lead, you will enhance partner success through strategic planning, initiative leadership, and relationship management with senior leaders, aiming for growth and retention.

Lead end-to-end implementations of the Course Planner product for K-12 districts, manage diverse client portfolios, resolve data integration issues, and drive adoption. Collaborate with Customer Success Managers, document product/process improvements, assist with QA, and present technical concepts clearly to stakeholders.

Lead in-person implementation of Paper's GROW tutoring across East Coast districts: coordinate onsite logistics, conduct in-person and virtual trainings, onboard and support students, build relationships with administrators and teachers, and expand district engagement while managing heavy travel.

As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.

Chaperones supervise the safety and engagement of Finalists in the Honors Performance Series, ensuring well-being, attendance management, and event coordination while serving as role models.