Top Remote Edtech Customer Success Jobs in Boston, MA

The Community Lead will define and execute Brisk's community strategy for educators, build engagement, and drive growth through effective community programming and storytelling.

The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.

As a Community Manager, you will foster relationships, organize events, engage in outreach, and amplify community voices. You'll work with various community stakeholders and collect feedback to inform strategic decisions.

The Learning Consultant engages with parents via WhatsApp and Facebook Messenger, answers questions, guides evaluations, and qualifies leads for the enrollment team.

The Content Operations Specialist I supports the Content team by troubleshooting issues, coordinating data projects, and managing customer inquiries while ensuring data integrity.

Manage programs for creators, drive outreach and recruitment initiatives, support teacher onboarding, and coordinate with internal teams for community engagement.

The Enrollment Advisor guides prospective students through the enrollment process, managing communications, providing support, and ensuring a positive experience. Responsibilities include engaging students, documenting interactions in Salesforce, and understanding their needs.

The Senior Account Manager will manage a portfolio of large school districts, driving retention and growth through strategic client engagements and data-driven insights, while collaborating across teams.

The Technical Account Manager strengthens customer relationships through strategic guidance and technical support for Docebo's LMS solutions, ensuring customer success and satisfaction.

As a Partnership Success Manager, develop strategies for client satisfaction, manage relationships, oversee onboarding, and enhance client outcomes using Teachstone solutions.