Top Real Estate Jobs in Boston, MA

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Manage the full lifecycle of escrow transactions: order title searches and payoff demands, clear title requirements, coordinate with external title companies and notaries, review closing documents for accuracy, and support escrow officers with file balancing and ledger management while communicating proactively with clients.

Responsible for designing and implementing training programs for Sales and Customer Success teams, improving performance through metrics, and collaborating with departments for training needs.

The Lead Controls Technician installs control and sensor networks in buildings, performs service calls, tests systems, and coordinates installations while maintaining inventory and tracking systems.

Own day-to-day benefits and leave administration (enrollments, terminations, QLEs), run open enrollment, manage vendor relationships, administer FMLA/MA PFML/ADA leaves, maintain HRIS data integrity (Rippling), ensure compliance (I-9, E-Verify, MA unemployment), and build process improvements and automation to reduce manual work.

Manage the entire recruiting lifecycle, building strong relationships with department heads while efficiently sourcing, screening, and closing candidates across multiple roles and functions.

Manage a portfolio of customer accounts to drive onboarding, adoption, retention, and expansion. Serve as primary client contact, run business reviews, monitor adoption metrics, resolve issues with cross-functional teams, and deliver success plans, training, and reporting to improve satisfaction and renewals.

Lead the architecture and development of robust data pipelines and backend services for MLS data, integrating AI solutions and ensuring data quality.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.

The Business Development Representative engages prospects, builds relationships, generates leads, collaborates with Account Executives, and contributes to sales growth.