Top Productivity Jobs in Boston, MA

Lead onboarding and adoption for enterprise customers, build executive-level trusted advisor relationships, drive product value and growth, translate customer needs into product solutions, iterate onboarding strategy, quantify customer outcomes, and act as the voice of the customer to inform the roadmap.

The Business Development Representative will build a pipeline by targeting CTOs and VP Engineering, engage with executives, and collaborate with the sales team for strategy and qualification.

The Enterprise Account Executive will manage sales in a designated territory, focusing on net new customers while navigating large organizations and presenting to C-level executives.

The Senior Solutions Engineer will provide technical expertise in pre-sales situations, conduct presentations, design customized solutions, and lead technical discussions to enhance the ServiceNow platform's value for customers.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Manage a portfolio of customers to drive product adoption, satisfaction, retention, and expansion. Build relationships, identify risks, collaborate cross-functionally, maintain data and documentation, own customer workflows, and contribute to process improvements.

Sell PartySlate memberships to event venues and professionals by prospecting, closing deals, managing a sales pipeline, conducting virtual and in-person meetings, attending networking events, and partnering with Customer Success for onboarding.

Lead and execute mixed-methods user research—usability tests, interviews, surveys, ethnography—synthesizing insights into actionable recommendations, personas, and journey maps. Collaborate with PMs, designers, and engineers, mentor junior researchers, and apply AI and prototyping to accelerate analysis and drive product improvements within a fast-paced, agile SaaS environment.

Own and maintain lifecycle marketing systems: administer Hightouch reverse ETL, monitor syncs and pipeline health, triage martech issues, partner with engineering and marketing on implementations, document configurations, manage access and governance, support audience segmentation and QA, and identify automation opportunities while building solutions with AI.

Manage a portfolio of enterprise accounts to drive renewals, identify upsell opportunities, host quarterly business reviews, resolve escalations, build executive relationships, and meet renewal/net retention quotas.