Top Productivity Jobs in Boston, MA

Lead and scale a Quality Assurance team that validates and qualifies open-source leads for sales readiness. Own hiring, training, QA standards, KPI tracking, and process improvements while partnering with SDRs, Sales, and partners to drive pipeline impact.

Own and improve global HR operations across employee lifecycle, HRIS data quality, leave and benefits administration, workflow automation, reporting, compliance tracking, and cross-functional process optimization.

Generate and qualify meetings through outbound outreach (phone, email, social), document interactions in ServiceNow, collaborate with GTM/GBA teams, follow up on marketing events, participate in simulations, and meet KPIs to drive early-stage pipeline growth.

Design, customize, and integrate ServiceNow applications (Scoped Apps, Flow Designer, IntegrationHub). Develop client/server scripts, UI components, workflows, and Service Portal widgets using JavaScript and AngularJS. Troubleshoot performance, CMDB, and workflow issues, create technical documentation, automate routine tasks, and support testing and system monitoring. Collaborate with cross-functional teams to ensure platform stability and timely issue resolution.

Sell PartySlate memberships to event venues and professionals by prospecting, closing deals, managing a sales pipeline, conducting virtual and in-person meetings, attending networking events, and partnering with Customer Success for onboarding.

Lead pre-sales scoping and embed operational experts into late-stage enterprise sales to simplify service tiers, protect margins, enforce scoping integrity, publish pre-sales collateral, and govern pre-sales metrics. Partner with Product, Pricing, Sales, and Enablement to translate operations into commercial narratives and reduce onboarding friction while advancing AI-first capabilities.

Manage a full client travel portfolio delivering high-touch service using R&M and Navan technology. Book and manage air, rail, car, hotel, ferry, black car and charter reservations; drive cost savings, ensure policy compliance, monitor bookings, provide first-line support for mixed-mode (online/offline) bookings, and maintain SLAs and quality-control standards.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Manage and grow strategic enterprise accounts across North America. Drive retention, renewals, and expansion through relationship building, data-driven territory plans, cross-functional collaboration, and accurate CRM forecasting. Act as customer advocate to resolve issues and optimize lifetime value.

As a Sr. Applied AI Engineer at Zapier, you will build and enhance AI platform capabilities, focusing on LLM Ops and ML Ops to support scalable AI development across teams.

Lead technical recruiting strategy for Americas-based engineering teams, partnering with senior leaders to drive market mapping, compensation analysis, AI-enabled recruiting workflows, process improvements, and talent branding. Mentor recruiters, lead high-impact projects, and champion inclusive hiring to scale technical hiring across Applied AI, Software Engineering, Infrastructure, and Security.

Lead long-term technical strategy and execution across multiple teams, architecting and evolving foundational frontend/backend systems and platforms at massive scale. Drive AI/ML adoption, solve ambiguous, high-impact problems, remain hands-on in critical system design and implementation, and align senior leaders on roadmaps and engineering standards.