Top Productivity Jobs in Boston, MA

Lead Navan’s consulting and systems integrator partnership ecosystem. Develop partnership strategy, source and negotiate complex deals, manage relationships, model commercial impacts, and generate revenue. Collaborate with Finance, Corporate Development, Product, Engineering, Design, Legal, and Go-To-Market teams to build integrations, expand product offerings, and execute strategic initiatives. Serve as the internal expert on consulting and SI ecosystems while growing a supporting partnerships team.

Develop and maintain scalable ServiceNow software and web applications, create custom scripts and business rules, build REST and SOAP integrations, troubleshoot configuration issues, and resolve software bugs. The role supports customer implementations, requirements reviews, Scrum ceremonies, and multiple projects. Candidates need at least five years of JavaScript or ServiceNow development experience, ITOM expertise, strong communication skills, and a bachelor's degree or equivalent experience.

Provides senior technical strategy for ServiceNow partners within Risk and Security practices. Responsibilities include co-creating reference architectures, reusable solution assets, AI-enabled capabilities, proofs of concept, technical workshops, partner enablement, architecture training, executive briefings, and thought leadership. The role mentors partner architects and pre-sales teams, supports joint business planning, influences pipeline, and improves partner practice maturity and commercialization.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Designs and maintains scalable data infrastructure, ETL/ELT pipelines, canonical datasets, and AI context layers. The role improves data quality and alignment across sales and finance systems, investigates data inconsistencies, leads requirements through UAT and implementation, supports analytics self-service, and partners with cross-functional teams to deliver process improvements and reliable business data.

Drive new business, expansion, cross-sell, and upsell revenue across enterprise accounts. Manage the full sales cycle, from prospecting and discovery through negotiation and closing. Build multimillion-dollar pipelines, develop executive relationships, deliver presentations and demonstrations, partner with channel and internal teams, plan territories, and forecast revenue in Salesforce. The role focuses on selling IT operations and related technology solutions to Global 2000 and enterprise customers.

Owns a strategic Virtual First technology workstream focused on AI enablement, knowledge management, tool optimization, automation, and modern ways of working. Leads organizational research, pilots, experiments, and a portfolio of cross-functional programs from scoping through adoption. Translates quantitative and qualitative findings into recommendations, operating models, and measurable improvements in employee effectiveness, tool confidence, and technology adoption.

Owns new business and expansion sales across higher education institutions in the United States and Canada. The role manages full-cycle enterprise software deals, applies MEDDICC qualification, builds executive relationships and internal champions, navigates complex procurement and approval processes, maintains accurate Salesforce forecasts, and collaborates with internal and channel teams to drive implementation and account growth. Travel to campuses, client meetings, and industry events is required as needed.