Top Productivity Jobs in Boston, MA

Leads high-severity agentic AI escalations and enterprise architecture engagements for strategic customers. Diagnoses production issues, designs resilient architectures using LLMs, RAG, orchestration, integrations, guardrails, and governance, and restores executive confidence during at-risk go-lives. Mentors technical teams, develops reusable playbooks and reference architectures, and partners with Product and Engineering to improve platform reliability and roadmap outcomes. This is an individual contributor role requiring deep technical leadership and customer-facing escalation expertise.

Manage and close commercial software sales opportunities for Apryse SDK solutions. Responsibilities include qualifying inbound leads, prospecting named software companies, conducting consultative sales with technical executives, partnering with solution engineers, presenting competitive value, negotiating licensing and GTM strategies, researching markets, and achieving sales quotas.

Own the full customer lifecycle for complex B2B SaaS accounts, including onboarding, adoption, renewal, expansion, and risk mitigation. Manage multi-stakeholder relationships, lead executive business reviews, demonstrate ROI, and drive retention and growth. Partner with Support, Product, Engineering, and Marketing to resolve escalations, develop customer advocates, provide feedback, and improve team playbooks. Mentor peers and use AI tools to enhance account research, reporting, and customer success workflows.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Design and maintain analytical data models, transformation frameworks, data-quality checks, semantic definitions, and metric consistency across analytics and customer-facing products. Partner with engineering, product, and analytics teams to document data, improve lineage, and enable trustworthy self-service data usage. The role requires advanced SQL, analytics engineering, dimensional modeling, testing, and collaborative translation of business concepts into precise data definitions.

Build backend-focused Java/Kotlin APIs and data-driven product features, while contributing to React dashboards and workflows. Design scalable systems, participate in architecture and code reviews, troubleshoot production issues using observability tools, and collaborate with data, reporting, design, and product teams to launch emerging products.

Lead development of scalable Java backend applications and high-availability cloud services. Design architectures, REST APIs, databases, caching systems, and distributed session infrastructure. Mentor engineers, drive technical initiatives, address performance and scalability challenges, and uphold quality and automation practices for endpoint management products.

Automates browser-based workflows with Selenium, PowerShell, and Python; extracts and transforms data; supports AWS provisioning through Ansible; performs SQL queries and reporting; identifies workflow automation opportunities; troubleshoots scripts and data processes; and documents processes for long-term maintenance.

Own Acquia’s technology alliance strategy across ISV, OEM, platform, DAM, and content-creation partners. Manage strategic relationships including AWS, develop co-sell and marketplace motions, recruit and launch integrations, build OEM revenue models, and execute joint go-to-market programs. Lead cross-functional collaboration with Product, Marketing, and Sales while managing, coaching, and growing a team of technology alliance managers.

Own DocSend customer-facing product experiences from discovery through launch and iteration. Define product strategy, prioritize customer problems, guide Engineering and Design, evaluate quantitative and qualitative insights, establish success measures, and drive foundational improvements, AI-powered workflows, and multi-product experiences across Dropbox and DocSend.

Develop enterprise customers’ automation strategies, identify and deploy high-value AI-enabled use cases, quantify ROI, and drive adoption, renewal, and expansion. Build executive and stakeholder relationships, advise on governance and scalable orchestration, coordinate internal and customer teams, interpret usage data, and create repeatable methodologies and playbooks for Zapier’s enterprise customer success program.