Top Productivity Jobs in Boston, MA

Lead product marketing for ServiceNow’s Service CRM portfolio. Own go-to-market activation, launch plans, sales enablement, competitive intelligence, messaging, positioning, content, and cross-functional programs. Build seller tools, deliver enablement, analyze market competition, translate product capabilities into customer-facing narratives, and partner with Sales, Product, Demand Generation, and Field Marketing to drive adoption, pipeline, win rates, and competitive success.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Serve as the technical authority throughout enterprise software sales cycles. Lead discovery, solution design, tailored demonstrations, and proofs of concept for AI, automation, content management, and workflow solutions. Build integrations using APIs and scripting, advise on responsible AI adoption, address technical objections, document requirements, and support sales expansion. Collaborate with Sales, Services, Product, and Engineering while tracking pipeline influence, POC outcomes, and demo effectiveness.

Lead the global security Governance, Risk, and Compliance function, overseeing multi-framework audits, control governance, enterprise risk assessments, remediation, policy architecture, and compliance automation. Manage GRC specialists and the US regulated markets team while partnering with executives and cross-functional stakeholders. Drive compliance by design, AI-enabled continuous monitoring, evidence collection, security awareness, and regulatory alignment across ISO 27001, SOC, PCI DSS, FedRAMP, ITAR, and DoD IL4/5 requirements.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Own end-to-end ServiceNow customer engagements, from developing Statements of Work and project plans through delivery. Manage engineering teams, stakeholder communications, project roadmaps, risks, reporting, customer satisfaction, training, and quality outcomes. Partner with leadership and sales on program strategy, operating plans, and expanding customer requirements while ensuring timely, transparent, and uninterrupted service delivery.

Own and improve Dropbox’s Windows endpoint platform, including provisioning, application delivery, patching, compliance, security configuration, troubleshooting, fleet health, and automation. Build code-managed endpoint operations using Intune, FleetDM, osquery, infrastructure-as-code, and GitOps practices. Lead cross-functional improvements, establish reliable deployment workflows, mentor engineers, review code and designs, and document reusable operational practices.

Lead Apollo’s application security strategy across engineering, product, platform, data, and AI teams. Responsibilities include security architecture reviews, threat modeling, secure code review, penetration testing, exploit development, vulnerability management, secure-by-default building blocks, AI security standards, automation, and mentoring security engineers and champions. The role requires solving ambiguous, high-scale AppSec problems, influencing cross-functional roadmaps, and delivering measurable reductions in security risk.

Leads Apollo’s detection and response strategy while remaining hands-on with detection engineering, security observability, threat hunting, response automation, and incident investigations. The role owns detection architecture, telemetry coverage, incident response readiness, playbooks, tabletop exercises, and performance metrics. It leads high-severity incidents across cloud, SaaS, and corporate systems, mentors engineers, partners with technical and business teams, and establishes AI-assisted security workflows using human oversight.

The Senior Application Security Engineer will strengthen Apollo’s secure software development lifecycle through application security reviews, threat modeling, code analysis, vulnerability management, penetration testing, remediation, and AppSec tooling. The role includes developing automation, securing AI-powered features, improving security observability, enabling developers, and partnering across Engineering, Product, Platform, Data, Legal, and Security teams. This senior individual contributor will own long-term AppSec goals, resolve ambiguous risks, and drive cross-functional security improvements.

Own complex cloud infrastructure and migration programs, including multi-cloud environment setup and production workload migrations. Coordinate Engineering, SRE, DevOps, Security, QA, Product, and leadership teams; manage dependencies, risks, cutovers, rollback plans, metrics, compliance, and stakeholder communications. The role requires hands-on experience leading production SaaS cloud migrations, strong hyperscaler knowledge, release engineering familiarity, and excellent program management skills.

Lead global mid-market sales performance and revenue growth for Atlassian’s Teamwork Collection. Develop operating plans, strategic sales plays, inspection rhythms, and scalable go-to-market execution. Partner across sales, SDR, channel, demand generation, product, and marketing teams to increase pipeline, accelerate deal velocity, and expand market presence. Enable account executives and sales managers through field readiness, onboarding, and clear positioning of collaboration and AI solutions.