Top Productivity Jobs in Boston, MA

Creates technical documentation, tutorials, learning paths, implementation guidance, and best practices for ServiceNow platform development experiences. Partners with product managers, engineers, designers, and developer experience teams to translate complex technical concepts into actionable content for developers, administrators, and solution builders. Builds prototypes, explores web technologies, identifies content gaps, maintains DITA-based documentation, improves content processes, and contributes to content strategy and customer enablement.

Supports Account Managers and B2B travel and expense customers by resolving product configuration, integration, payment, policy, and platform issues. Communicates with program administrators, handles escalations, coordinates cross-functional solutions, drives adoption and retention, tracks customer KPIs, provides product feedback, and documents scalable processes.

The Business Development Representative will build a pipeline by targeting CTOs and VP Engineering, engage with executives, and collaborate with the sales team for strategy and qualification.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Creates accurate, practical technical content for developers, including tutorials, how-to guides, code-led articles, and integration resources. Translates product capabilities and technical concepts into clear content, improves discoverability across search and AI channels, and collaborates with engineering, product, documentation, and subject-matter experts to verify technical accuracy. The role also supports broader marketing deliverables and adapts content for different audiences and buyer-journey stages.

Designs, builds, publishes, and maintains responsive WordPress pages and website assets. Creates templates, landing pages, banners, and localized content while applying brand, accessibility, performance, and SEO standards. Uses WP Engine staging environments to test and deploy updates, troubleshoots layout issues, quality-checks pages across browsers and devices, and collaborates with SEO, Product Marketing, content, localization, and development teams.

Leads Dropbox’s GTM systems organization and platform portfolio across Marketing, Sales, Customer Success, and Support. Owns business roadmaps, governance, prioritization, platform administration, adoption, and continuous improvement. Translates commercial strategy into scalable technology capabilities while coordinating engineering, architecture, operations, analytics, finance, legal, and business stakeholders. Builds teams, drives platform modernization, incorporates AI-assisted workflows, and measures business outcomes.

Design and develop scalable C++ software for endpoint state and control across Windows, macOS, and potentially Linux. Build reliable, multi-process systems that enforce endpoint behavior, manage local state, support IPC, and operate across millions of devices. Responsibilities include implementing features, improving platform performance, writing design documents, defining architecture and IPC contracts, and making technical decisions in an evolving, sparsely documented environment.

Own a portfolio of major technology alliances, developing joint business plans, driving field-level co-selling, generating partner-sourced pipeline and revenue, and executing joint marketing programs. Align executives, sales, marketing, product, and partnerships teams around shared goals. Initially operate as an individual contributor, then hire and lead Technology Partner Managers while establishing team structures, QBRs, planning cadences, and reporting processes.

Build and ship production AI systems across retrieval, knowledge graphs, inference, agentic workflows, and data platforms. Develop customer-context retrieval, scored signals, evaluation and observability capabilities, and workflows that turn insights into action. Work hands-on with large and small models, durable orchestration, cloud deployment, inference-cost optimization, and high-volume observability data. Establish reusable engineering patterns, collaborate with product and platform teams, and mentor through strong technical contributions.