Top Productivity Jobs in Boston, MA

Own the strategy and growth of ServiceNow’s online community ecosystem, including contributor acquisition, engagement, retention, employee and expert participation, gamification, advocacy, moderation partnerships, and community intelligence. Analyze participation, sentiment, and quality metrics to provide actionable insights to Product, Marketing, Customer Success, and leadership. Build scalable programs, influence cross-functional stakeholders, and strengthen community health, trust, and business value.

Part-time internship to learn and configure ServiceNow through training and mentorship. Work on real customer projects, write and test scripts, attend meetings and SCRUM, troubleshoot configurations, and pursue certifications.

Own the full customer lifecycle for complex B2B SaaS accounts, including onboarding, adoption, renewal, expansion, and risk mitigation. Manage multi-stakeholder relationships, lead executive business reviews, demonstrate ROI, and drive retention and growth. Partner with Support, Product, Engineering, and Marketing to resolve escalations, develop customer advocates, provide feedback, and improve team playbooks. Mentor peers and use AI tools to enhance account research, reporting, and customer success workflows.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Design and maintain analytical data models, transformation frameworks, data-quality checks, semantic definitions, and metric consistency across analytics and customer-facing products. Partner with engineering, product, and analytics teams to document data, improve lineage, and enable trustworthy self-service data usage. The role requires advanced SQL, analytics engineering, dimensional modeling, testing, and collaborative translation of business concepts into precise data definitions.

Conduct proactive, hypothesis-driven threat hunts across endpoint, identity, cloud, and network telemetry. Use cyber threat intelligence and red-team findings to identify novel techniques, misconfigurations, and long-dwell intrusions. Map findings to MITRE ATT&CK, create detection packages, recommend configuration fixes, and partner with tooling, SOC, CTI, and red teams. Document reusable hunting methods and provide threat context during major incidents.

Lead complex presales engagements for API Management and digital ecosystem solutions. Design API-first architectures spanning API lifecycle management, security, integration, MDM, microservices, and event-driven systems. Advise executives, lead proofs of concept, coordinate specialists, answer RFI/RFP requirements, and demonstrate the business value of Boomi’s platform. Serve as a trusted technical advisor on secure API gateways, developer portals, data governance, and AI-driven APIs.

Leads Dropbox’s global Revenue and Marketing Operations strategy across SMB, Mid-Market, and Enterprise segments. Owns revenue planning, forecasting, segmentation, territories, quotas, incentives, GTM systems, analytics, pipeline management, and operational cadence across the customer lifecycle. Partners with executive leadership, Finance, Sales, Marketing, Product, and Customer teams to drive predictable growth, AI adoption, productivity, and transformation while building a high-performing Revenue Operations organization.

Own the commercial enablement roadmap for account executives, account managers, and customer success managers. Define execution standards, translate product and process changes into practical guidance, facilitate workshops and role plays, create playbooks and coaching tools, support onboarding and certifications, and use field feedback, conversation intelligence, CRM signals, and program data to improve readiness and customer-facing performance.