Top Productivity Jobs in Boston, MA

Leads ServiceNow CRM solution sales in the insurance sector by developing territory and account strategies, identifying use cases, supporting digital transformation initiatives, coaching sales teams, and guiding customer solution wins. Partners with account executives, solution consultants, customers, and partners to align capability roadmaps and demonstrate business value. Requires extensive specialty-solution ROI knowledge, sales experience, business-process understanding, and willingness to travel up to 50%.

Leads People Success strategy and programs for go-to-market functions, partnering with executives on organizational design, talent management, workforce planning, employee relations, compensation, engagement, and retention. Manages a global People Success team, uses people analytics to guide decisions, coaches managers and employees, facilitates workshops, and drives scalable employee experience initiatives in a rapidly changing environment.

Develop and maintain scalable ServiceNow software and web applications, create custom scripts and business rules, build REST and SOAP integrations, troubleshoot configuration issues, and resolve software bugs. The role supports customer implementations, requirements reviews, Scrum ceremonies, and multiple projects. Candidates need at least five years of JavaScript or ServiceNow development experience, ITOM expertise, strong communication skills, and a bachelor's degree or equivalent experience.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Lead development of scalable Java backend applications and high-availability cloud services. Design architectures, REST APIs, databases, caching systems, and distributed session infrastructure. Mentor engineers, drive technical initiatives, address performance and scalability challenges, and uphold quality and automation practices for endpoint management products.

Lead technical pre-sales engagements for large LATAM enterprise customers. Partner with account teams and channel partners, conduct Spanish-language discovery sessions and demonstrations, advocate for Atlassian Rovo and Teamwork Graph, architect customized solutions, and translate complex business challenges into measurable customer value. Build executive relationships, influence cross-functional teams, provide market feedback to Product Management, and support complex, high-stakes enterprise deals.

Administer global equity programs, including RSU releases, equity grants, reconciliations, SOX compliance, audits, SEC filings, employee communications, and participant support. Maintain accurate equity and demographic records and monitor the Workday-Shareworks integration. Collaborate with Payroll, People Operations, Tax, Accounting, auditors, and other stakeholders on compensation planning, compliance, mobility, acquisitions, and securities matters.