Top Productivity Jobs in Boston, MA

Lead product marketing for ServiceNow’s Service CRM portfolio. Own go-to-market activation, launch plans, sales enablement, competitive intelligence, messaging, positioning, content, and cross-functional programs. Build seller tools, deliver enablement, analyze market competition, translate product capabilities into customer-facing narratives, and partner with Sales, Product, Demand Generation, and Field Marketing to drive adoption, pipeline, win rates, and competitive success.

Partners with Sales to advise enterprise customers on cybersecurity, identity, access, asset visibility, exposure management, and risk solutions. Leads discovery, solution design, technical demonstrations, proof-of-value and proof-of-concept engagements, customer validation, executive discussions, documentation, and technical training. Requires strong cybersecurity and enterprise networking expertise, customer-facing presales experience, and the ability to connect technical capabilities with business outcomes. Travel is typically 25–50%.

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Leads Navan’s pre-sales scoping operation for enterprise deals, aligning service tiers, pricing, operational capabilities, and AI-assisted support offerings. Partners with Sales, Product, Pricing, Marketing, and Global Operations to simplify service packages, enforce scoping guardrails, mitigate operational risks, and protect margins. Leads the GOS Sales Squad during late-stage sales cycles, develops commercial collateral, supports executive customer discussions, and governs metrics related to deal quality, compliance, and pipeline velocity.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Own end-to-end ServiceNow customer engagements, from developing Statements of Work and project plans through delivery. Manage engineering teams, stakeholder communications, project roadmaps, risks, reporting, customer satisfaction, training, and quality outcomes. Partner with leadership and sales on program strategy, operating plans, and expanding customer requirements while ensuring timely, transparent, and uninterrupted service delivery.

Supports global accounts receivable and cash application across entities, currencies, and bank accounts. Responsibilities include resolving unapplied cash, reviewing Concur expenses, preparing reconciliations, assisting with month-end close and journal entries, supporting audits, and improving finance processes. The role also reviews Salesforce-to-NetSuite sales orders and helps standardize accounting operations across global entities.

Leads Apryse’s global software license assurance program, managing the team, audit methodology, customer coverage, systems, reporting, and performance accountability. Oversees validation of software usage against contractual entitlements, coordinates findings and commercial resolutions, and partners with Sales, Customer Success, Finance, Legal, Product, and technical teams. Builds scalable, data-driven audit operations across product lines and acquired products, using Salesforce and related systems to manage workflows, usage data, reporting, and compliance outcomes.

Partners with Public Sector sales leadership to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, reporting, and operational rigor. Supports annual planning, QBRs, compensation tracking, performance insights, change management, and cross-functional initiatives involving Revenue Operations, Analytics, Systems, and Sales Enablement. Identifies workflow improvements and opportunities to apply AI and automation to increase sales productivity and forecast accuracy.

Lead adoption of Atlassian’s Teamwork Graph platform by developing positioning, messaging, go-to-market strategy, onboarding programs, enablement, and activation initiatives. Translate complex platform, data, and AI concepts for technical and business audiences, collaborate with Product, Engineering, Sales, and Customer Success, measure adoption analytics, optimize engagement programs, and represent the platform externally.

Provides high-level executive administrative support to Dropbox’s Chief Business Officer, managing complex calendars, domestic and international travel, meeting preparation, communications, events, expenses, and follow-through. Partners closely with the Chief of Staff and executive offices to prioritize work, surface risks, coordinate leadership activities, and improve operating systems. Requires exceptional judgment, organization, communication, adaptability, and accuracy in a fast-changing environment.

Own Apollo’s core data catalog product vision, strategy, roadmap, and delivery. Lead data quality, telemetry, sourcing, vendor evaluation, taxonomy, enrichment, and customer-facing data experiences. Partner with Engineering, Data Science, Design, GTM, Support, and Legal to improve catalog coverage, accuracy, freshness, compliance, and usability. Prototype rapidly with AI-native tools, define KPIs, make build-versus-buy decisions, and drive cross-functional execution for Apollo’s data platform.