Top Productivity Jobs in Boston, MA

Designs and troubleshoots cloud, SRE, and DevOps solutions across customer environments. Responsibilities include diagnosing complex systems, debugging code, advising customers, creating infrastructure-as-code patterns, documenting solutions, mentoring engineers, handling technical escalations, and supporting multiple projects. The role requires broad cloud and monitoring experience, strong programming knowledge, consulting or leadership skills, and familiarity with Kubernetes, service meshes, networking, serverless technologies, and configuration management.

Hands-on performance marketing role responsible for planning, launching, and optimizing paid media and ABM campaigns across social, video, programmatic, and emerging channels. The role manages budgets, vendors, creative testing, audience activation, measurement, and campaign optimization to build awareness, generate demand, engage buying groups, and increase pipeline. It partners closely with Creative, Content, Marketing Operations, Analytics, Sales, and Customer Marketing.

Provides senior technical strategy for ServiceNow partners within Risk and Security practices. Responsibilities include co-creating reference architectures, reusable solution assets, AI-enabled capabilities, proofs of concept, technical workshops, partner enablement, architecture training, executive briefings, and thought leadership. The role mentors partner architects and pre-sales teams, supports joint business planning, influences pipeline, and improves partner practice maturity and commercialization.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Own the full pre-sales technical cycle for enterprise SLED accounts, including discovery, demonstrations, architecture, proof of concept, and implementation support. Partner with sales, customer success, onboarding, and product teams to drive public-sector growth, influence product direction, support RFPs and RFIs, and build scalable technical assets and playbooks. Represent the company at government and education events while advising customers on IT operations, endpoint management, ITSM, procurement, and compliance.

Leads an enterprise Solution Engineering team supporting complex software sales cycles. Responsibilities include hiring and developing senior SEs, managing technical sales strategy, improving pipeline and forecast execution, leading proofs of concept and strategic deals, partnering with sales and technical teams, and creating scalable enablement and operating processes. The role requires executive-level customer engagement, strong presales methodology expertise, technical fluency across integration, APIs, data, AI, and platform engineering, and experience leading enterprise technology teams.

Partners with sales teams to support mid-market customers throughout the pre-sales cycle. Conducts discovery, identifies business problems, maps needs to Atlassian products, leads customized value-based demonstrations, guides technical decisions, expands cross-product opportunities, and builds executive relationships. Tracks customer feedback and competitive intelligence, collaborates with product management, and continuously develops product, solution, platform, and sales expertise.

Build and operate high-throughput backend services for AI agents, calendar, scheduling, integrations, real-time data pipelines, and APIs. Design platform infrastructure, event-driven systems, and client-server protocols using Go, PostgreSQL, Kubernetes, and cloud platforms. Collaborate with AI, product, and frontend teams, improve reliability through testing and infrastructure as code, and mentor junior engineers.