Top Productivity Jobs in Boston, MA

Leads the design, automation, and implementation of Ethics & Compliance processes, especially anti-bribery and anti-corruption and export compliance controls. Partners with subject matter experts and technical teams to translate compliance requirements into scalable ServiceNow and AI-enabled workflows. Owns multi-year roadmaps, cross-functional program delivery, process optimization, stakeholder communication, and continuous improvement.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Architect and evolve Navan’s frontend platform across 20+ engineering teams. Build micro-frontend infrastructure, shared libraries, developer tools, AI-assisted coding workflows, testing standards, and reusable AI experience components. Drive framework migrations, performance optimization, reliability, security, and adoption of engineering standards. Collaborate with Security, AI platform, Product, and engineering teams while mentoring developers and measuring delivery, quality, reliability, and AI workflow outcomes.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Own end-to-end ServiceNow customer engagements, from developing Statements of Work and project plans through delivery. Manage engineering teams, stakeholder communications, project roadmaps, risks, reporting, customer satisfaction, training, and quality outcomes. Partner with leadership and sales on program strategy, operating plans, and expanding customer requirements while ensuring timely, transparent, and uninterrupted service delivery.

Manage enterprise sales for DX, a SaaS company providing developer productivity and experience insights to engineering leaders. The role is remote across the Americas and focuses on selling DX’s platform to enterprise customers.

Develop and execute enterprise sales strategies across the Northeast, focusing on new-logo acquisition and revenue growth. Prospect, qualify, cultivate, and close large technology deals while advising C-level, IT, and business stakeholders on Boomi’s platform. Manage the full sales cycle, collaborate with BDRs, channel partners, architects, and systems integrators, carry quota, build transformational account strategies, and participate in local field events.

Own global sales incentive plan administration and continuous improvement, ensuring accurate performance-to-payout calculations. Resolve commission inquiries, produce reporting and insights, manage UAT for plan changes, maintain system hierarchies and eligibility, and collaborate with Sales Operations, HR, and Payroll on employee changes. The role requires expertise in commission calculations, Spiff, Salesforce, advanced Excel, data analysis, plan design, and stakeholder communication.

Secure Zapier’s production infrastructure by identifying and mitigating risks, hardening cloud environments, improving Terraform and CI/CD security, managing vulnerability and misconfiguration tools, enforcing least-privilege access, strengthening data governance, hardening Kubernetes images, and supporting incident response. The role collaborates with Platform, Engineering, and Security teams in a remote-first environment.