Top Hybrid Sales Operations Jobs in Boston, MA

Supports complex and non-standard sales transactions across the Americas by advising Sales on deal structure, pricing, commercial terms, approvals, quotes, revenue recognition, and quote-to-cash processes. Reviews deals for accuracy and policy compliance, escalates risks, and identifies process, system, and policy improvements. Partners with Sales, Finance, Legal, Revenue Accounting, Product Management, and Business Systems to improve deal velocity, pricing discipline, and data accuracy.

Lead sales operations by optimizing contracting, forecasting, deal execution, reporting, dashboards, sales technology adoption, and Salesforce data hygiene. Analyze performance, improve forecast accuracy, coordinate contract workflows, develop executive presentations, and manage sales meetings, events, and offsites. Partner with sales leaders, executives, and cross-functional stakeholders to improve operational consistency and support scalable revenue growth.

Partner with sales leadership to identify performance gaps and translate business priorities into targeted enablement programs. Use CRM and conversation analytics to drive onboarding, coaching, methodology adoption (MEDDPICC), cross-sell readiness, and sales execution improvements across healthcare and other revenue segments.

Support global sales by structuring and quoting complex SaaS deals, negotiating with customers, resolving post-execution issues, ensuring compliance with pricing policies and controls, and building AI automations to scale deal desk operations while partnering cross-functionally.

Own recurring sales operations reporting, forecast rollups, KPI tracking, CRM data hygiene, and sales analytics. Support territory assignments, customer segmentation, quota deployment, planning activities, onboarding and training, tool rollouts, process testing, and day-to-day sales questions. The role partners with sales managers to maintain accurate reporting and improve execution using established processes and dashboards.

The Director, Deal Desk oversees the North America Deal Desk function, driving strategic deals, team development, and compliance with pricing and revenue recognition standards while collaborating with various teams.

Own end-to-end Deal Desk operations for a global SaaS sales organization: manage deal queue and reviews, enforce SLAs, review complex pricing and contract terms, coordinate legal/finance approvals, support RFP/RFQ responses, document policies, deliver sales training, and drive process and system improvements to accelerate deal velocity.

Lead sales operations and customer experience consulting initiatives: analyze touchpoints, design customer journey maps, optimize sales processes, oversee CRM and retention strategies, apply systems thinking and trend analysis, direct and coach teams, validate client outcomes, and drive service excellence to improve satisfaction and business growth.

Own Salesforce data quality, reporting, commission and territory workflows, and help build a scalable deal desk and intake process. Partner across Sales, Finance, Marketing Ops, and GTM Engineering to automate workflows, maintain pipelines, and improve processes to reduce manual work and support reliable sales reporting and quota tracking.

Lead sales enablement and revenue generation for Services Specialist Sales teams in North America. Develop and roll out AI sales enablement tools, execute focused sales campaigns, identify white-space and GTM opportunities, build business cases, coordinate stakeholders, and drive platform revenue growth against targets.