Top Hybrid Account Manager (AM) Jobs in Boston, MA

Supports ServiceNow’s global partner ecosystem by managing strategic partner relationships, growing sales pipeline, developing business plans and roadmaps, tracking performance, conducting business reviews, and coordinating with internal teams on partner growth, customer events, enablement, and shared business goals.

Originate, structure, launch, and scale strategic partnerships with software companies. Build executive relationships, define milestones and success metrics, coordinate with Legal, Product, Engineering, and Marketing, support joint announcements and go-to-market initiatives, monitor partnership performance, and identify expansion opportunities. The role represents Nexthink at conferences and industry events and requires regular travel while working from Boston.

Develops and manages strategic relationships with asset and wealth management and private equity clients. Leads account strategies, executive engagement, business development, complex sales cycles, proposal coordination, market research, pipeline tracking, forecasting, and client communications. The role coordinates internal capabilities, identifies growth opportunities, supports revenue expansion, and guides others while maintaining commercial, quality, integrity, and brand standards.

Own and grow a portfolio of 25–30 strategic enterprise accounts through renewals, upsells, expansions, complex negotiations, and executive-level relationship management. Partner with Customer Success, Finance, RevOps, and Legal to reduce churn risk, structure deals, forecast pipelines, and close multi-year contracts. Success is measured by retention, renewal ACV growth, product adoption, and quota attainment.

Manage approximately 30–35 manufacturing accounts and drive profitable sales growth across an assigned market. Responsibilities include understanding customer needs, developing account penetration strategies, conducting business reviews, supporting managed inventory initiatives, forecasting opportunities, managing pipelines, and resolving customer objections. The role requires regular customer travel, typically at least monthly, and daily use of Salesforce CRM.

Manage and grow Catalant’s Industrials client portfolio by developing executive relationships, generating consulting opportunities, managing the full sales cycle, and expanding engagements. The role involves advising senior stakeholders, creating tailored consulting solutions and expert talent matches, maintaining pipelines, supporting proposals, and collaborating with internal teams and experts to deliver client value.

Manage end-to-end renewals for complex enterprise accounts, including agreements valued at $500K or more. Develop renewal strategies, lead executive negotiations, address churn and downsell risks, maintain accurate forecasts, and coordinate with Customer Success, Sales, Finance, Legal, Operations, and partners. Use Salesforce and analytics tools to assess renewal data and risks, support booking targets, and share best practices with the renewals team.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Manage and expand Klaviyo’s hospitality technology partner ecosystem, including PMS and wellness platforms. Build strategic plans, align executive and technical stakeholders, improve API integrations, and drive joint go-to-market campaigns, co-selling, pipeline, integration adoption, and revenue growth. Partner with marketing, sales, BDRs, customer success, and R&D teams while tracking partnership performance through Salesforce and product data.

Leads business development and account ownership for Mastercard Services within financial institution segments. Develops client relationships, identifies needs, leads pitches, assembles solution teams, coordinates delivery, manages pricing and margins, and drives deal workflows through Salesforce. Represents Mastercard to senior stakeholders and supports revenue growth while collaborating across marketing, product, solutions, and delivery teams.