Top Hybrid Strategic Operations Jobs in Boston, MA

The Manager of Training & Development is responsible for designing and delivering training programs in Retail Banking, enhancing service quality and client experience, while ensuring compliance with regulations and monitoring performance metrics.

Manage and optimize the MGA portfolio by monitoring profitability, new business, renewals and product performance. Collaborate with Product, Pricing, Claims, and Insights teams, lead underwriting projects, support automation and digital initiatives, represent the MGA to carriers/reinsurers, and mentor junior underwriters.

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Lead client interactions in Medical Affairs, managing projects, coaching team members, and fostering client relationships. Drive business development and provide thought leadership.

Lead global event-air operations, unify Navan and Reed & Mackay teams, define target operating model, partner with Product and Engineering to migrate offline workflows to Navan platform, drive service quality, commercial performance, workforce planning, and continuous performance improvement.

Manage moderately complex to complex commercial property and casualty claims: investigate, evaluate coverage and liability, set reserves, negotiate settlements, coordinate litigation, mentor team members, and support quality reviews.

The Sr. Manager of GTM Incentive Compensation will lead the design and management of compensation programs, ensuring alignment with company objectives and operational accuracy. Responsibilities include overseeing incentive plans, managing a team, and maintaining financial integrity in compensation operations.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

Build and scale GTM technical infrastructure: embed with Sales & Marketing, design and ship AI-powered workflows, automate enrichment/routing/CRM capture, connect GTM stack, measure impact, and productionize solutions with Enterprise Applications.

Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.