Top Edtech Jobs in Boston, MA

Leads the HR Service Center’s Benefits and Leave Administration function, managing specialists, service delivery, compliance, quality controls, operational reporting, and employee experience. Oversees benefits and leave programs, including FMLA, ADA, COBRA, and ERISA compliance. Partners with HR, Payroll, Legal, Compliance, Total Rewards, and vendors to resolve escalations, improve processes, mitigate risk, develop talent, and achieve performance goals.

Manages family enrollment, eligibility documentation, reassessments, fees, program changes, waitlists, and database records for childcare contracts. Maintains full program capacity, supports billing and attendance processes, performs quality control, resolves parent payment issues, and provides backup front desk and phone support. Requires confidentiality, accurate data entry, strong communication, customer service, math, and organizational skills.

Provides individual, group, and classroom career coaching for undergraduate and graduate healthcare students. Advises on resumes, interviews, networking, professional branding, and job-search strategies; delivers workshops and maintains knowledge of employment trends. Collaborates with faculty and staff, supports career communications and digital platforms, participates in university events, contributes to reporting, and helps connect students with alumni, employers, and mentors. The role is based in person at the Boston campus with occasional travel to Worcester.

Provides individualized and group career advising to Berklee students and alumni across creative-industry career communities. Coaches clients on job searches, networking, resumes, interviews, salary negotiation, internships, graduate school, and LinkedIn. Leads career programming with faculty and department chairs, advises internship students, develops educational content, and supports career events and industry trips.

Leads recruitment, engagement, and retention initiatives for engineering and computing students. Directs the iTEC Scholars Program, develops school and community partnerships, organizes outreach and pre-college programs, coordinates mentoring and advising, tracks student progress, and collaborates with admissions, marketing, faculty, and student-success teams. Teaches one engineering course per semester and supports assessment and reporting.

Directs financial planning and budget management for Academic Affairs, overseeing a $41 million operating budget. Develops revenue forecasts, analyzes budget-to-actual results, evaluates academic program profitability, manages budget transfers and journal entries, maintains internal controls, and prepares financial reports. Partners with Provost, Deans, enrollment leaders, and administrators on hiring approvals, program investments, compliance, and operational efficiency. Provides financial analysis and recommendations to optimize resources and support academic program decisions.

Oversees daily administrative unit operations, monitors workflow and work quality, supports staff, faculty, and students, resolves operational issues, supervises staff, schedules work, reviews performance, prepares reports, and assists with budgets, payments, and inventory.

Supports prospective students from initial inquiry through application by providing responsive guidance across phone, email, WhatsApp, and other channels. Maintains student records and engagement activities in Salesforce, performs data entry and reporting, coordinates with regional teams, escalates concerns, manages multiple applications, and contributes to student conversion and team KPIs.

Own a territory and partner with Account Executives to generate qualified sales opportunities through outbound prospecting and inbound lead qualification. Responsibilities include account research, multi-touch outreach, discovery calls, objection handling, Salesforce pipeline management, campaign follow-up, reporting, and occasional event support. Success is measured by SQL quota attainment, activity benchmarks, and progression of qualified meetings into opportunities.

Develops and supports enterprise generative AI agents, data integrations, automation, reporting, and analytics solutions. Responsibilities include building AI workflows and retrieval-augmented generation solutions, maintaining data quality and governance, managing metadata and lineage, developing integration pipelines and APIs, troubleshooting operational issues, and creating Power BI dashboards. The role translates business needs into technical solutions and promotes responsible AI practices across student success initiatives.