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Top Customer Success Jobs in Boston, MA
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.
Top Skills:
Linux
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer, you will resolve complex technical challenges, mentor teams, and enhance customer experience with deep product knowledge and collaboration.
Top Skills:
BigpandaConfluenceJIRAMicrosoft TeamsOpsgeniePagerdutySlackSumo LogicVictoropsWebhooksZendeskZoom
Artificial Intelligence • Cloud • Software • Cybersecurity
The Director of Enterprise Customer Success will lead teams, ensuring high-level strategy aligns with execution to enhance customer experience and retention.
Top Skills:
Cloud InfrastructureDeveloper ToolingObservabilitySaaS
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Customer Success Manager, you will build relationships, drive product adoption, manage renewals, and collaborate internally to ensure customer satisfaction and growth.
Top Skills:
Datadog
Artificial Intelligence • Cloud • Software • Cybersecurity
As an Associate Customer Success Manager, you will drive product attachment and build relationships with customers through onboarding, upselling, and advocating for their needs while collaborating internally.
Top Skills:
Datadog
Artificial Intelligence • Cloud • Software • Cybersecurity
Manage and develop a team of Technical Escalation Engineers, oversee project completion, and ensure collaboration across functions to improve customer experience.
Top Skills:
Linux
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Associate will drive customer satisfaction, adoption, and retention by identifying growth opportunities and troubleshooting issues, while collaborating with internal teams.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Manager drives relationships with customers, supports onboarding, identifies growth opportunities, and ensures effective use of Datadog solutions.
Top Skills:
Datadog
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Associate engages with customers to drive product adoption, manage account needs, and analyze usage trends to improve retention and growth opportunities.
Top Skills:
Datadog
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