Top Edtech Customer Success & Experience Jobs in Boston, MA

Review and fix exercises for Physics, Chemistry, and Biology for grades 6-10, ensuring high-quality educational content aligned with local curricula.

The Customer Success Specialist will be the primary contact for parents and students, providing support, handling inquiries and issues, documenting problems, and ensuring a positive user experience in education services.

The Associate Director, Digital Experience drives user-focused digital experiences, collaborating across teams to enhance enrollment journeys and utilize data-driven insights for product and strategy improvements.

The Director of Strategic Partnerships will lead the partner ecosystem strategy, optimizing operations, scaling relationships, and driving revenue growth. This role involves leading a team, enhancing partner experiences, and improving metrics across the partnership framework while ensuring alignment with sales and product teams.

The Director leads strategic partnerships with state education agencies, oversees execution of the SAT Suite, ensures success through training workshops, and manages relationships and contracts effectively.

The SME will design an AI for Project Management curriculum, create engaging content, and inspire learners on applying AI tools effectively in project management.

The Teaching and Learning Strategist (Psychology) at Macmillan Learning analyzes pedagogical needs, collaborates with various teams, and engages instructors to enhance courseware and digital solutions in education.

Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.

As a Virtual Guide, you will support K-12 students by delivering life-skills workshops, conducting motivation sessions, and tracking progress in a virtual environment to help them achieve their academic goals.

The role involves reviewing and improving machine-translated educational materials for accuracy and clarity in Spanish, ensuring alignment with style and tone.