Top Edtech Customer Success Jobs in Boston, MA

The Instructional Design Consultant will update educational resources for K-12 educators, ensuring accuracy, inclusiveness, and effective communication, while collaborating with subject matter experts.

The Director of Employer Partner Success will deepen employer engagement with strategic partnerships, co-create educational content, and synthesize feedback for program improvements.

The Senior Community Manager will engage with users, manager community dynamics, advocate user needs, facilitate communication, and assist moderators to resolve conflicts in a tech-focused environment.

The School Success Associate will support Edpuzzle's adoption in schools, deliver training sessions, develop materials, and represent Edpuzzle at events, fostering positive relationships with educators.

Lead the Global Customer Success team, develop strategies for customer satisfaction and retention, manage a team of 20+, and drive growth through collaboration with sales and marketing.

Seeking a .NET Core/C# expert for curriculum development; requires collaboration with teams, technical writing, and potential teaching roles.

As a Customer Success Manager, you will ensure customer satisfaction and retention, drive revenue growth through upselling, and advocate for customer needs with the Product team.

The Senior Account Manager will manage a portfolio of enterprise clients, focusing on revenue growth, relationship management, and client satisfaction. Responsibilities include driving renewals, upsells, and strategic account planning while collaborating with various teams to meet client expectations.

The DeFi Analyst and Educator will educate and support 130 students monthly in a cohort model, manage community interactions, conduct research on DeFi products, and improve customer engagement and experience.

The Sr Director of Customer Success & Renewal Management leads customer success initiatives, manages a team, drives renewals, and ensures customer satisfaction while achieving revenue goals.