Top Edtech Customer Success Jobs in Boston, MA

As a Customer Success Manager, you will manage renewals and leads for K-12 customers, ensuring exceptional service and relationship building while meeting business goals.

The School Success Manager at Timely is responsible for guiding school partners through the scheduling process, ensuring satisfaction, and leading implementations. This role involves developing relationships, supporting data integration, and contributing to sales efforts.

As a Customer Success Specialist, you'll manage B2B client relations post-launch of the LMS, ensuring they receive tailored support and solutions to enhance their training capabilities.

The Client Success Manager II will maintain client relationships, address their needs, facilitate communication, and gather feedback, ensuring satisfaction and strategic growth.

Teaching Assistants support 25-30 learners in virtual training. Responsibilities include providing synchronous and asynchronous support, facilitating discussions, and grading assignments.

As a Customer Success Manager, you will manage relationships with small school districts, ensuring customer satisfaction, retention, and account growth through strategic engagement and support.

The Implementation Associate supports schools in implementing phone-free environments by training staff, creating protocols, and ensuring customer success.