Top Edtech Customer Success Jobs in Boston, MA

The Director of Customer Success will develop and execute strategies for customer engagement and satisfaction while leading Customer Success Managers and enhancing retention efforts.

The Global Head of Support leads a team to enhance customer support and satisfaction in a B2B SaaS environment, utilizing data-driven strategies and collaboration with cross-functional teams.

As a Student Success Coach, support students through motivation issues, resolve inquiries, and ensure academic progress towards graduation.

The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.

The Student Success Advisor is responsible for engaging with students to drive retention, satisfaction, and successful outcomes through effective coaching and support.

The Client Manager will enhance client relationships, lead service delivery, support system implementation, identify upsell opportunities, and ensure client goals are met.

Lead customer onboarding and implementation projects for Allego's SaaS platform, ensuring successful adoption and providing strategic guidance.

The Academic and Finance Advisor supports students academically and financially, ensuring they meet requirements for graduation while providing exceptional customer service and support.

As a Partnership Success Manager, develop strategies for client satisfaction, manage relationships, oversee onboarding, and enhance client outcomes using Teachstone solutions.

The Partner Success Manager will implement and manage partner programs in education, driving successful outcomes and maintaining strong relationships while addressing implementation barriers.