Top Edtech Customer Success & Experience Jobs in Boston, MA

The Engagement Coordinator at ReUp Education engages with students to reconnect them with their education, facilitates resources, and builds strong relationships through effective communication.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

Manage post-sale implementation for school districts, ensuring seamless Cariina platform launch while providing client training and support. Travel 80%+ for hands-on assistance.

The Assistant Co-op Coordinator educates and coaches graduate students in their career development, teaches courses, develops employer partnerships, and engages in departmental service. They integrate academic and co-op experiences, maintain student relationships, and offer guidance on professional behavior and skills.

The Manager, Customer Success leads the North America team, focusing on retention, opportunity generation, coaching, churn forecasting, and operational execution.

Lead the strategy for content and audience growth at BEATL, focusing on audience engagement, multimedia production, and AI-enabled content systems.

The consultant will drive customer success by delivering training, collaborating with teams, and supporting K12 educational sales, focusing on multilingual learners.

The Communications and Community Manager will develop and execute strategies to enhance IDI's profile, engage stakeholders, and represent IDI at relevant events, focusing on collaboration and storytelling.

The Editorial Assistant will support editorial processes for multiple imprints, maintain publication schedules, communicate with authors, log submissions, draft reports, and provide administrative support.