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Top Edtech Customer Success Jobs in Boston, MA
Artificial Intelligence • Edtech • Healthtech • Software
Instruct and grade Pharmacy Technician Program classes online, supporting students in certification and job placement, while collaborating with the internal team.
Top Skills:
CanvasZoom
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Coaching Customer Success Manager will drive customer retention through strategic relationships, guiding clients in digital learning programs and ensuring satisfaction with Skillsoft solutions.
Top Skills:
ExcelPowerPointSalesforce CRM
Featured Jobs
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Regional Director of Customer Success will lead client relationships and a high-performing team, focusing on retention, data-driven strategies, and cross-functional collaboration to enhance customer outcomes.
Cloud • Edtech • Information Technology • Software
The EVP, Customer Success and Services leads the global strategy, development, and execution of customer success initiatives to drive satisfaction and revenue growth.
Top Skills:
Crm PlatformsGainsight
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager builds and maintains client relationships, oversees onboarding, drives product adoption, and manages escalations, ensuring customer satisfaction and success.
Top Skills:
Saas Applications
Edtech • Music
The Advising Assistant provides customer service to prospective students, helps with program selection, and may assist in on-site programming.
Top Skills:
Apple OsxExcelGoogle SuiteSalesforce CRMWord
Edtech • Other • Productivity • Sales • Software
As a Customer Success Manager, you will manage customer relationships, ensure successful onboarding, advocate for product enhancements, and drive customer adoption and satisfaction.
Top Skills:
ExcelGoogle SuiteMS OfficeOutlookPowerPointSalesforceWord
Edtech • Mobile
Instructors teach live Physics classes online using high-quality streaming and interactive tools to engage students and enhance learning.
Top Skills:
High-Quality StreamingInteractive ToolsVideo Setup
Cloud • Edtech • Kids + Family • Database
The Senior Applications Support Specialist manages the support desk, resolves escalated issues, provides training for Tier 1 staff, and ensures SLAs are met while delivering excellent customer service.
Top Skills:
MS OfficeSql Server Management
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Top Companies in Boston, MA Hiring Customer Success Roles
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