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Top Edtech Customer Success Jobs in Boston, MA
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
eCommerce • Edtech
The Product Support Contractor at Teachable will engage with customers across various channels, resolving issues and providing high-quality support, while collaborating with teams to enhance customer experience.
Top Skills:
SaaS
Artificial Intelligence • Edtech • Healthtech • Software
Teach a 10-week Medical Admin Assisting program online, grading projects, providing feedback, and supporting students through the course.
Top Skills:
CanvasZoom
Featured Jobs
Edtech • Enterprise Web • Software
The Customer Success Manager fosters strong customer relationships, drives product adoption, resolves issues, and collaborates with internal teams to ensure customer success with BenchPrep's solutions.
Top Skills:
APIsCSSDataHTMLSsoWebhooks
Edtech • Other • Productivity • Sales • Software
As a Customer Success Manager, you will manage customer relationships, ensure successful onboarding, advocate for product enhancements, and drive customer adoption and satisfaction.
Top Skills:
ExcelGoogle SuiteMS OfficeOutlookPowerPointSalesforceWord
Cloud • Edtech • Kids + Family • Database
The Senior Applications Support Specialist manages support desk operations, escalates issues, ensures SLAs, and trains Tier 1 staff to improve service efficiency.
Top Skills:
MS OfficeProprietary Management Information SystemsSql Server Management
Edtech
The Success Manager will oversee student experiences, manage communications, support learners with academic concerns, and collaborate with teams to enhance learner engagement.
Edtech • Music
Provide multimedia support in classrooms and conference rooms, assist users with technology issues, perform maintenance, and train staff.
Top Skills:
Audio And Video ComponentsAv Control SystemsCrestronExtronMidi DevicesPolycom SystemsQscQsc Qsys Av SystemsZoom
Edtech • Information Technology
The Implementation Consultant will onboard new clients, provide training, serve as Project Manager, and create documentation while ensuring high-quality client experiences.
Top Skills:
Platform SolutionsReady Education Products
Edtech
The AMC10 Teaching Assistant will support Middle School students in math, assist with homework, communicate with parents, and provide feedback.
Top Skills:
Wecom
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Top Companies in Boston, MA Hiring Customer Success Roles
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