Top Edtech Customer Success Jobs in Boston, MA

The Client Manager will enhance client relationships, lead service delivery, support system implementation, identify upsell opportunities, and ensure client goals are met.

The Academic and Finance Advisor supports students academically and financially, ensuring they meet requirements for graduation while providing exceptional customer service and support.

As a Partnership Success Manager, develop strategies for client satisfaction, manage relationships, oversee onboarding, and enhance client outcomes using Teachstone solutions.

The Partner Success Manager will implement and manage partner programs in education, driving successful outcomes and maintaining strong relationships while addressing implementation barriers.

The Customer Experience Operations Manager will optimize processes, manage Salesforce and GTM systems, and lead cross-functional projects for enhanced operations.

Lead Customer Success efforts, building long-term partnerships, ensuring retention and growth targets, and enhancing customer experience through innovative strategies.

Lead and enhance the educator experience at Outschool by overseeing onboarding, communications, sentiment tracking, and internal advocacy. Develop strategies to support educators and improve platform engagement.

The Spanish Translation Curriculum Writer translates and adapts educational materials into Spanish, aligning content with educational standards and cultural relevance. The role involves collaboration with experts and maintaining high-quality curriculum resources.

The Technical Account Manager strengthens customer relationships through strategic guidance and technical support for Docebo's LMS solutions, ensuring customer success and satisfaction.

The Onboarding Manager at uConnect will oversee client onboarding, managing technical configurations and project timelines, ensuring satisfaction and platform adoption.