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Top Cybersecurity Customer Success Jobs in Boston, MA
Security • Cybersecurity
The Technical Account Manager will enhance product usage and adoption among clients. Responsibilities include client engagement, technical expertise, customer support, and cross-functional collaboration, ensuring clients maximize value from Tufin technologies.
Top Skills:
BashFirewall AdministrationLinuxNetworking DevicesPerlPythonSQL
Information Technology • Sales • Security • Cybersecurity • Automation
As a Strategic Customer Success Manager, you will manage client accounts, ensure successful deployment, and provide ongoing support for customer relationships.
Top Skills:
Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
Information Technology • Security • Software • Cybersecurity
As an Enterprise Relationship Manager, you will build client relationships, support cybersecurity efforts, and collaborate with teams to enhance client experience.
Top Skills:
CRM
Featured Jobs
Security • Software • Cybersecurity • Data Privacy
This role involves providing technical support to customers, diagnosing issues with software and hardware, and assisting with basic training and documentation.
Top Skills:
AndroidAWSAzureCommand-LineLinuxSaaS
Cloud • Information Technology • Cybersecurity
The Systems Support Engineer II provides technical support and manages IT administration tasks, focusing on Windows, Active Directory, and customer service. They handle escalated requests and ensure client satisfaction through effective issue resolution and maintenance activities.
Top Skills:
Active DirectoryDhcpDnsGroup PolicyJAMFMs IntuneOffice365ServicenowVeeamWindowsWorkspaceone
Security • Cybersecurity
The Customer Success Manager ensures customers derive maximum value from Proofpoint’s products, advocating for their success, addressing risks, and fostering strong relationships to maximize renewals and upsell opportunities.
Top Skills:
CybersecurityEmailEnterprise SecurityNetworkingProductivity SuitesProject Management
Information Technology • Machine Learning • Natural Language Processing • Security • Software • Analytics • Cybersecurity
The Director of Customer Education & Training will create a global learning strategy to enhance customer engagement through certification programs, self-service journeys, and learning experiences, while leading a global team and optimizing delivery.
Top Skills:
Content Development ToolsLms Platforms
Information Technology • Security • Cybersecurity
The CX Operations Lead will drive operational strategies to enhance customer experience, manage processes using tools like ChurnZero and Certinia PSA, analyze data for insights, and collaborate with teams to develop scalable strategies. This role demands strong organizational and problem-solving skills to thrive in a fast-paced environment.
Machine Learning • Cybersecurity
The Customer Success Manager drives adoption, loyalty, and renewal of Trellix Solutions, ensuring customer satisfaction through consultations and by identifying upsell opportunities.
Top Skills:
AnalyticsArtificial IntelligenceAutomationCybersecurity
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you'll manage client relationships, drive product adoption, and advise on integrations to ensure customer success with the Nightfall platform.
Top Skills:
Data SecurityMachine LearningSaaS
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