Top Cybersecurity Customer Success & Experience Jobs in Boston, MA

The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.

Lead a team of Sales Engineers, provide technical direction, manage recruiting and hiring, and drive sales strategies to achieve revenue goals.

The Solution Consultant will engage in pre-sales technical positions, demonstrate ReversingLabs solutions, and support customers in understanding threat intelligence and cybersecurity workflows.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

Act as primary business and technical post-sale partner to onboard, operationalize, and scale the platform across security workflows. Lead onboarding, drive adoption, manage customer health and escalations, align stakeholders, and surface product feedback to influence roadmap and ensure measurable outcomes and expansion.

The Executive Assistant supports the EVP of HR Business Partners by managing schedules, preparing materials, and ensuring organizational effectiveness in a dynamic environment.

Work on DeleteMe's Privacy Operations team to find and remove members' personal information from online sources, manage removal requests, document cases in Jira, escalate patterns, and collaborate with Product, Engineering, and Customer Success to improve processes and tooling.

The Relationship Manager will manage client relationships primarily with alternative investment firms, ensuring value delivery, driving retention, and facilitating growth through proactive engagement and strategic advisory services.

Support client-facing teams, manage customer relationships, assist with onboarding, coordinate meetings, and maintain client records to ensure satisfaction.

The Partner Architect - ExtraHop advises on technical solutions, conducts presentations, enables teams, and ensures successful client engagement while managing partner technologies.