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Top Cybersecurity Customer Success & Experience Jobs in Boston, MA
Cloud • Information Technology • Cybersecurity
The Client Success Manager ensures client satisfaction by managing relationships, overseeing performance metrics, and facilitating smooth onboarding and operations.
Top Skills:
MS OfficeSalesforceServicenow
Security • Cybersecurity
As a Solutions Engineer at Darktrace, you will lead technical engagements, support sales strategies, and present cybersecurity solutions to clients.
Top Skills:
AICloud ComputingCnappCybersecurityEdrEmail SecurityNdrNetworkingXdr
Artificial Intelligence • Machine Learning • Security • Software • Cybersecurity
Lead technical onboarding, implementation, and ongoing support for customers using DataDome. Manage integrations and projects, run technical committees, troubleshoot and resolve incidents, proactively monitor customer technical health, and occasionally participate in on-call rotations to support escalations and business continuity.
Top Skills:
Ai-Assisted Configuration ToolsAkamaiApacheAWSCloudflareElasticsearchFastlyHTTPKibanaLambda@EdgeNginxWafs
Cloud • Database • Cybersecurity
The Product Support Engineer will manage post-sales technical support, tackle technical issues, interact with customers, and collaborate with various teams to enhance customer satisfaction.
Top Skills:
Aws CloudhsmAws KmsAzure KeyvaultCapiCngDockerGoogle KmsHsmIbm KeyprotectJceKmipKmsKubernetesLinuxPkcs#11PythonRest Api
Security • Cybersecurity
This role involves providing L1 technical support for enterprise customers, troubleshooting issues, and collaborating with engineering teams while ensuring excellent customer service and documentation.
Top Skills:
ConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApisSalesforceSlackSplunkZoom
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Information Technology • Security • Software • Cybersecurity
As a Customer Support Specialist, you will troubleshoot technical issues, guide customers, and collaborate with teams to ensure customer success with ZenGRC.
Top Skills:
ConfluenceIntercomJIRASalesforce Service Console
Reposted 3 Days AgoSaved
Mobile • Security • Software • Cybersecurity
The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.
Top Skills:
CybersecurityIamSaaSSalesforce
Cybersecurity
Seeking an Enterprise Account Executive to leverage existing relationships and drive revenue growth in the cybersecurity sector, focusing on client engagement and satisfaction.
Top Skills:
Ai ModelsCybersecurity
Software • Cybersecurity
The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.
Top Skills:
Application SecurityCloudDevsecopsGainsightSalesforceSoftware Development
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Technical Solutions Consultant, you will deploy and support Nightfall's platform for customers, customize solutions, perform technical training, and handle escalated issues, ensuring effective use and integration of the platform.
Top Skills:
APIsAWSAzureCasbCloud SecurityDlpGCPSaaSSIEMSoar
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