Vice President, Health, Safety and Environment Operations

About this role

We are seeking a Vice President, HSE Operations to provide operational leadership, governance, and execution oversight across Health, Safety and Environment (HSE) programs, including the Workforce Health & Enablement Program. This role requires an experienced, highly organized leader who can translate strategic priorities into disciplined operating rhythms, scalable processes, and consistent global delivery. Clinical experience or a background in employee health, such as nursing, physical therapy, occupational health, or a related discipline, is preferred to support case oversight, assessment quality, and program decision-making.

The VP will serve as an escalation point for global HSE programs, with responsibility for ensuring effective program delivery, strong controls, clear reporting, and continuous improvement across incident management, ergonomics, workplace accommodations, disability support and eliminating barriers, travel and event safety, documentation, case management, and service operations. The role requires sound judgment, strong stakeholder management, operational rigor, clinical awareness to support employee health-related cases, and the ability to influence across regions, functions, and leadership groups. This role will partner across HSE leaders to develop process improvements, leverage AI, and create advanced operational efficiencies across programs.

Key responsibilities

• HSE operational leadership and governance
  • Lead the day-to-day operating model for global HSE programs, ensuring requests, cases, controls, and follow-ups are managed consistently, accurately, and within agreed timelines.
  • Serve as an operational point of contact for HSE matters, partnering with regional HSE leads, business partners, and cross-functional stakeholders to drive effective delivery.

• Incident management
  • Oversee the intake, tracking, documentation, escalation, and closure of reported incidents globally, ensuring appropriate follow-up and alignment with internal standards.
  • Monitor incident workflows, identify delays or control gaps, and drive timely resolution with accountable stakeholders.
  • Use incident trends and data quality reviews to strengthen governance, improve reporting, and inform risk-based decision-making.
• Documentation and records management
  • Manage the development, maintenance, and governance of HSE operational documentation, including:
    • Procedures
    • Forms and guidance materials
    • Supporting documentation
  • Ensure documentation accuracy, version control, audit readiness, and proper storage across platforms.
• Reporting, metrics, and operational controls
  • Lead operational tracking, metrics, dashboards, and reporting across HSE program areas to provide clear visibility into service delivery, risks, trends, and priorities.
  • Prepare executive-ready summaries, trackers, governance materials, and leadership updates to support decision-making and accountability.
• Travel and event safety
  • Provide oversight of the Event Safety program, ensuring event-related requests are governed, reviewed, escalated, and completed in line with defined processes and risk thresholds.
  • Validate that event submissions are triaged appropriately, risk considerations are documented, and higher-risk events are escalated to the appropriate senior stakeholders.
  • Track event safety reviews from submission through completion, ensuring:
    • Events are acknowledged and reviewed in a timely manner
    • Required documentation and risk information is complete
    • Follow-ups and mitigations are communicated as needed
  • Perform quality assurance reviews of event safety records and decisioning, escalating material gaps, delays, or inconsistencies and driving remediation where required.
  • Create event safety dashboards and reporting to support leadership visibility, trend analysis, control monitoring, and continuous improvement.
  • Partner with internal stakeholders to strengthen event safety workflows, guidance, service standards, and escalation protocols.
• Global inbox management
  • Oversee the global HSE inbox operating model, ensuring inquiries are:
    • Acknowledged promptly
    • Responded to accurately
    • Escalated appropriately when needed
  • Analyze themes and recurring issues to identify service gaps, clarify guidance, and improve operational processes.
• Ergonomic and workforce health & enablement
  • Provide operational oversight of the ergonomic and workplace needs program, ensuring cases are managed consistently, sensitively, and in line with program standards, controls, and escalation pathways.
  • Lead case managers that support workplace accommodations, disability support and other services to eliminate barriers at work.
  • Apply clinical judgment and employee health knowledge to support case oversight, review assessment findings, identify appropriate escalation points, and help ensure recommendations are practical, evidence-informed, and aligned with program standards.
  • Partner effectively with internal stakeholders and external clinical providers to support ergonomics, occupational health, workplace accommodations, return-to-work, and complex employee health-related matters.
  • Monitor service delivery across triage, assessments, recommendations, documentation, and follow-up communications to ensure cases progress within expected timeframes.
  • Track case progress end-to-end, ensuring:
    • Requests are acknowledged promptly
    • Assessments are scheduled appropriately
    • Documentation and follow-up communications are completed accurately
  • Review completed assessments and summaries for quality, consistency, completeness, and adherence to guidance, escalating sensitive or complex matters as appropriate.
  • Partner with HR, Facilities, Technology, external vendors, and regional HSE stakeholders to support appropriate recommendations, case progression, and resolutions.
  • Ensure that records are accurate and reporting to support trend analysis, governance, leadership visibility, and continuous improvement of program operations.
• Strategic initiatives and continuous improvement
  • Lead or support cross-functional HSE initiatives, process redesign efforts, and operational change programs as required.
  • Drive scalable improvements that reduce manual effort, improve controls, enhance employee experience, and strengthen global program consistency.

What you’ll bring

• Strong operational leadership with the ability to manage complex programs, drive accountability, and balance strategic priorities with execution detail.
• Excellent written and verbal communication skills, with the ability to produce clear, executive-ready materials and communicate confidently with senior stakeholders.
• Proven ability to manage multiple priorities, resolve ambiguity, anticipate risks, and ensure sustained follow-through across stakeholders and timelines.
• Experience working across global teams, time zones, and cross-functional stakeholder groups, with the judgment to escalate issues appropriately.
• A continuous improvement mindset, with demonstrated ability to identify process gaps, strengthen controls, and implement practical improvements.
• Clinical experience or applied employee health expertise, with the ability to understand assessment findings, recommendations, accommodations, and return-to-work considerations in a corporate environment.
• Strong proficiency with Microsoft Office tools and experience using case management, workflow, reporting, or ticketing platforms such as ServiceNow.

Preferred qualifications

• 8+ years of experience in HSE, operations, risk management, program management, workplace services, employee health and safety, or a related field.
• Professional background or qualification in nursing, physical therapy, occupational health, ergonomics, occupational therapy, or another relevant clinical or employee health discipline strongly preferred.
• Experience leading or providing senior oversight for international teams, global programs, or complex cross-functional initiatives.
• Demonstrated experience with governance, operational controls, reporting, stakeholder management, and continuous improvement.
• Familiarity with HSE concepts, incident management, risk assessments, workplace needs, ergonomics, occupational health pathways, clinical case review, accommodations, return-to-work support, or event safety programs preferred.

Why join us?

• Be part of a mission-driven team focused on employee health, safety and well-being.
• Contribute to meaningful, high-impact work in a global, cross-functional environment.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.