Department:
Servicing - IR/TreasuryWe are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-.
The Impact You Will Have
The primary responsibility of this position is to complete the daily payment postings and disbursements for a $100+ billion loan servicing portfolio. This includes obtaining various lockbox files from the bank to post loan payments in the servicing system and working with various functional groups within the servicing department to process escrow disbursements.
Primary Responsibilities
Monitoring the Tran Proc email inbox ensuring received items are completed in an accurate and timely basis.
Maintaining and updating the Unposted and Unapplied reports daily.
Initiating the Check Stop Payment process on servicing system.
Process loan payoff postings in the servicing system.
Fund principal balance and input initial escrow deposits for recently closed loans in the servicing system.
Ensure month end escrow interest calculations are posted both timely and accurately.
Other transaction processing tasks as assigned by management.
Prepare and disseminate returned Items report on daily basis.
Responsible for all ACH auto-debit payment draft transactions: New setups, ACH information edits/Cancellations.
Reconcile and post daily ACH auto-debit payment drafts.
Other transaction processing tasks as assigned by management.
Perform other duties as assigned.
Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
Education and Experience
Bachelor’s degree from an accredited four (4) year college.
Experience in commercial real estate loan servicing a plus.
Knowledge, Skills and Abilities
Strong knowledge of Microsoft Word, Excel, and Outlook.
Ability to competently complete multiple tasks simultaneously with an appropriate attention to detail.
Strong teamwork and interpersonal skills.
Ability to work under tight time constraints independently and within the department.
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
#LI-NA1
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What We Offer
The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that
promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible SpendingCareer development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching
*Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
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