Strategic Account Manager

What You'll Do:

• Manage existing client relationships and identify new opportunities for growth within assigned accounts.
• Promote Synthego’s Research Use Only (RUO), IND enabling, and GMP product portfolios, developing tailored solutions to meet customer needs.
• Conduct regular prospecting activities to build a strong sales funnel for preclinical and clinical business opportunities.
• Collaborate with internal teams, including Product, Marketing, Operations, and Quality, to ensure smooth execution and delivery of products and services.
• Own the sales process from following up with leads, to generating new opportunities, to closing deals, including preparing proposals, handling negotiations, and managing contracts.
• Provide feedback to product and marketing teams on customer needs and market trends to inform the development of new products and sales strategies.
• Partner with a Lead Strategic Account Manager to develop and progress GMP opportunities to close if necessary
• Develop strong, long-term relationships with clients ranging from bench scientists to senior leadership in the biotech and pharmaceutical industries.
• Maintain detailed records of sales activities, customer interactions and opportunity management within the CRM system.
• Leverage emotional and social intelligence to effectively interact with internal and external customers, fostering positive relationships and driving team collaboration across various functions.
• Learn and evangelize the value proposition of Synthego’s phase appropriate synthetic biology products, supporting and development of cell and gene therapies from the bench to the clinic.
• Focus on revenue growth, with the goal of establishing Synthego as the primary supplier for genome editing products and services.
• Continuously build strong relationships with established commercial companies, non-commercial institutions, and universities with cell therapy programs, from bench scientists to senior leadership.
• Map account structures, including functional areas and key personnel, and identify and manage client profiles critical to closing a deal – influencers, budget owners, decision-makers, executive sponsors, etc.
• Travel approximately 20% of the time to meet clients and attend relevant industry events.

About You:

• 3+ years of experience in account management or sales in biotechnology, life sciences, or a related field.
• Proven track record of driving revenue growth and building strong client relationships.
• Familiarity with the cell and gene therapy industry and a working knowledge of CRISPR or other genome editing technologies.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail, with experience managing multiple accounts simultaneously.
• Collaborative mindset and ability to work cross-functionally with internal teams.
• Bachelor’s degree in a Life Science field or equivalent experience required.
• Must be based within the United States

Nice to Haves:

• Experience with selling GMP products or working in a regulated environment.
• Prior experience with CRISPR or genome engineering technologies.
• Hands-on research experience in cell biology or a related field.

Company Perks & Benefits

• Medical, dental, and vision benefits
• 401k Program
• Paid parental leave
• Flexible paid time off