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Provides Tier 1 and Tier 2 technical support in a primarily Mac-based environment. Responsibilities include troubleshooting hardware, software, networks, and SaaS applications; configuring laptops, printers, and peripherals; provisioning accounts and access; supporting meetings and events; maintaining hardware inventory; managing JSM tickets; training users; and participating in global emergency on-call coverage.
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Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Drive new-logo growth by prospecting, cold calling, and closing enterprise SaaS and cloud solution sales to independent insurance agencies. Build consultative business plans with Solution Consultants, follow up on qualified leads, identify new opportunities, represent the company at industry events, and maintain customer relationships to generate referrals. The role is remote from Sacramento with up to 50% territory travel.
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AICloud SoftwareCRMSaaSSalesforce
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty products and coverages, and convert prospects into policyholders. Represent the Liberty Mutual brand while delivering customer-focused service and meeting sales goals. Complete paid training and licensing requirements, work a specified weekday and weekend schedule, and maintain a compliant remote workspace with reliable wired high-speed internet.
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The Sr. Principal Power Systems Engineer leads ADMS project strategy, execution, and customer support, ensuring successful deployment and technical guidance.
The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleAspenTech’s Digital Grid Management (DGM’s) Advanced Distribution Management System (ADMS) is a high growth area in our business that unlocks an electric distribution utility’s ability to monitor, manage, control, and optimize the grid. As a Senior Principal Power Systems Engineer, you will have broad exposure to our ADMS projects & customers with a focus on defining the strategy and leading the execution of those with project teams. You will work closely with our customers and project team to provide governance and manage the financial health of our ADMS projects to help drive success.Your ImpactProject Strategy & Execution
- Develop and execution of strategy for successful ADMS project portfolio execution. Lead design, planning, and execution of ADMS projects. Help drive projects to successful closure through a combination of technical, business, and management acumen.
- Implementation of control systems at electric utilities that improve their efficiency to operate the modern grid while ensuring contract requirements and specifications are met.
- Work closely with OSI development teams to prioritize product changes to meet project needs.
- Lead improvement initiatives across the Professional Services organization.
- Provide technical leadership and mentorship of ADMS engineers.
Customer Facing Support
- Support pre-sales and sales activities to ensure smooth transition of project strategy to the delivery teams. Support Design & Discovery efforts with potential customers to identify scope of work for future projects.
- Lead customer workshops focused on business processes.
- Train customers on how to operate the systems.
Minimum Requirements
- Bachelor’s degree, preferably in Electrical Engineering with specializations in power systems or computer science
- Minimum of 12 years of work experience in applications, power systems, or project engineering
- Knowledge of complex system designs, computer systems, engineering practices, and control systems
- Successful track record of large-scale project deployments
- Ability to assist and guide in complex technical problem solving activities
- Ability to travel at least 15%
Preferred Requirements
- Master’s degree in Power Systems Engineering, or equivalent, a plus
- GIS maintenance, administration, and data entry experience
- Database and data structure knowledge and experience (SQL, XML, Mongo, GIS)
- Programming and scripting knowledge (python)
This role is a valuable part of our Digital Grid Management team at AspenTech. Learn more about the team here: Together We Build the Utility of the Future | Digital Grid Management | AspenTech
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Aspen Technology Bedford, Massachusetts, USA Office
20 Crosby Drive, Bedford, MA, United States, 01730
Aspen Technology Cambridge, Massachusetts, USA Office
Cambridge, United States
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
