Senior Learning Media Designer

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Major Tasks, Responsibilities, and Key Accountabilities

• Designs and develops high-quality learning experiences, including eLearning, microlearning, video-based learning, job aids, and animations, aligned to business and performance needs.
• Builds interactive eLearning courses in Articulate Storyline and Rise, including scenarios, simulations, branching, assessments, and accessible design elements.
• Plans, scripts, shoots, and edits video content (e.g., short videos, step-by-step demos, interactive guides, scenario videos) to support field and CSC “learning in the flow of work”.
• Designs and builds motion graphics, simple animations, and graphic assets to improve learner engagement and understanding.
• Leverages AI-enabled tools to accelerate content development, improve workflows, and enhance learner personalization.
• Partners with SMEs to analyze learning needs, define learning objectives, storyboard content, and create prototypes.
• Ensures all learning meets brand, accessibility, and instructional design standards.
• Manages all media assets, maintaining organization, version control, and quality standards.
• Publishes, tests, and maintains all digital learning content within Workday Learning, ensuring correct audience assignment, SCORM tracking, and metadata setup.
• Conducts thorough end-to-end QA testing for new courses to validate functionality, accuracy, accessibility, and usability across devices and browsers.
• Monitors content performance, identifies issues, and partners with the Learning Technology team to troubleshoot and resolve LMS or content-related errors.
• Ensures learning content remains current, accurate, and aligned with operational priorities.
• Collaborates with cross-functional partners, acting as a supportive team representative to understand learning needs and gather clarifications for learning solutions.
• Provides clear project updates, timelines, and expectations to stakeholders throughout the development process.
• Uses learning evaluation methodologies to measure effectiveness and recommend improvements.
• Stays up to date on trends in multimedia production, adult learning, learning technologies, and AI-enabled tools; shares insights to elevate team capability.

Qualifications

• Bachelor’s Degree Required
• 3+ years of experience in instructional design, multimedia development, digital learning, or a related field.
• Demonstrated experience creating eLearning with Articulate Storyline and Rise (portfolio required).
• Experience producing and editing video content; familiarity with animation or motion graphics tools a plus.
• Proficiency with multimedia and authoring tools such as: Adobe Premiere Pro, Camtasia, or equivalent video editing tools, Adobe After Effects, Illustrator, Photoshop, or similar animation/graphic tools
• Familiarity with SCORM, accessibility guidelines, and responsive design.
• Comfortable working within Workday Learning or another enterprise LMS.
• Proficient with Microsoft Office tools and standard content creation platforms.
• Highly organized, detail-oriented, and effective at time management.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Strong communicator with excellent written and verbal communication skills.
• Strong problem-solving ability; remains calm and solution-oriented during high-volume or fast-changing priorities.
• Collaborative team player who builds positive relationships and excels in a service-oriented environment.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.