.png){kind=logo}
Supports education program delivery through workspace creation, scheduling, LMS administration, candidate attempt review, customer inquiries, contracts, and program logistics. Creates SOPs, facilitates upskilling sessions, tracks timelines and action items, communicates updates, and partners with stakeholders. Drives process improvements, automation, and AI innovations to reduce manual work and scale education operations.
Posting Type
Remote/Hybrid
Job Overview
The Specialist supports execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes.Job Description and Requirements
Key Responsibilities:
- Support workspace creation, scheduling, LMS updates
- Review and manage candidate flagged candidate attempts
- Scrub and answer customer inquiries in a timely fashion related to various education programs
- Executes training and certification contracts, working with Finance and Legal to refine and improve
- Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
- Own projects, process improvements, and AI innovations to scale and eliminate manual processes
- Track action items, schedules, and support timelines for team and stakeholders
- Communicate program updates with stakeholders
Qualifications:
- 1-3 years' experience
- Strong attention to detail, excellent communication, curiosity,
- Basic experience with Skiljar and AI tools
- Preferred experience with Salesforce, Skilljar
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$66,000 and $100,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Collaboration, Communication, Needs Assessment, Process Improvements, Program Management, Relationship Building, Sales Enablement, Stakeholder Management, Strategic Planning, Training DeliverySimilar Jobs
Healthtech • Software
Lead technical analysis and design of healthcare interoperability solutions, defining data exchanges and integration workflows (APIs, HL7, X12, SFTP). Conduct client discovery, produce mappings and interface specs, investigate failures, develop tests, manage multiple implementations, support launches and steady-state operations, and mentor junior analysts.
Top Skills:
Flat FilesHl7 FhirHl7 V2JSONRest ApisSftpX12 EdiXML
Healthtech • Software
Designs retrieval architectures, develops and evaluates AI agents, and owns production deployments for healthcare applications. Responsibilities include hands-on coding, release management, on-call support, cross-functional collaboration, and ensuring HIPAA-compliant security. The role requires software development experience, cloud and CI/CD knowledge, AI architecture expertise, and experience with agent frameworks, language models, RAG, multi-agent systems, and evaluation frameworks.
Top Skills:
Ai ArchitecturesCi/CdCloud PlatformsCohere Ai AgentsEvaluation FrameworksGraph-Based Data RetrievalHipaaInfrastructure As Code (Iac)Language ModelsMulti-Agent SystemsMultimodal Data RetrievalRetrieval-Augmented Generation (Rag)
Fintech • Financial Services
Leads technology strategy, engineering, delivery, modernization, governance, and financial planning across financial-services platforms. Oversees teams, vendors, roadmaps, risks, dependencies, Agile delivery, engineering excellence, and technology operating models. Partners with Product, Operations, Risk, Legal, and Compliance to deliver business and member outcomes while modernizing legacy systems through cloud, APIs, SaaS, automation, and modern architecture.
Top Skills:
AgileAPIsAutomationCi/CdCloudDevOpsErpModern ArchitectureSaaSScrumSoftware Engineering
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
