The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.
About This Role
We are seeking a strategic and results-driven System Integration (SI) Business Analyst to join our team and drive seamless integration between business needs and technical delivery. The ideal candidate will bring deep domain expertise in insurance and/or healthcare systems, combined with proven experience in leading enterprise-level integrations, process automation, and digital transformation initiatives.
This role requires strong analytical skills, stakeholder management, and a collaborative mindset to deliver scalable, secure, and efficient system solutions.
What We’re Looking For
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
- 10+ years of experience in business systems analysis, enterprise integrations, and insurance/financial platforms
- Proven track record in requirements elicitation, business process design, and Agile SDLC environments
- Expertise in configuration design, triage, testing, and implementation of enterprise system integrations
- Hands-on experience with tools such as Salesforce, Jira, DocuSign, and API platforms
- Strong understanding of RESTful APIs, JSON, XML, and integration workflows
- Excellent analytical and problem-solving skills with a focus on delivering scalable solutions
- Skilled communicator capable of translating complex requirements into clear functional documentation
- Certified Agile Coach or similar Agile framework expertise is a plus
What You’ll Be Doing
- Collaborate with clients and internal teams to capture, translate, and document integration requirements and business rules
- Perform gap analysis on existing systems, define integration strategies, and recommend scalable solutions
- Drive cross-functional alignment between business stakeholders, developers, QA, and compliance teams
- Design and document integration workflows, including mapping user journeys, triggers, and automation rules
- Define functional specifications for APIs, data capture layouts, workflow steps, and role-based access controls
- Configure systems to support billing, claims, and premium audit processes in alignment with regulatory requirements
- Lead the documentation and setup of new Programs, Lines of Business, Coverages, and related business entities
- Analyze data requirements for insurance forms, map system data to output formats, and support rules configuration
- Guide development and QA teams through user stories, sprint planning, and backlog grooming
- Develop and execute test plans to validate data integrity and functional performance of integrated systems
- Provide post-implementation support, triaging production issues and optimizing ongoing system performance
- Contribute to the digital transformation of client ecosystems, identifying opportunities for workflow automation and operational efficiency
Compensation for this role is $90K – $110K!
Similar Jobs
Security • Cybersecurity
Own Tier 3 escalations and incident response for complex customer issues involving a cybersecurity platform. Investigate distributed systems, reproduce defects, coordinate resolutions with engineering and product teams, and build Datadog observability dashboards, monitors, and alerts. Create runbooks, troubleshooting guides, RCAs, and postmortems; mentor support staff; identify recurring failure patterns; communicate with customers; and participate in an application-layer on-call rotation.
Top Skills:
Amazon Ec2Amazon EksAmazon RdsAWSDatadogDockerElasticsearchKubernetesLinuxPostgres
Security • Cybersecurity
Lead partner marketing strategy and execution to drive sourced and influenced pipeline. Manage MDF, co-marketing, ABM-aligned partner programs, enablement assets, partner engagement, and measurement in collaboration with demand generation, field marketing, and partner teams.
Top Skills:
HubspotPrm PlatformsSalesforce
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manages ServiceNow’s Global SI partner relationship for the Governance and Risk practice. Responsibilities include joint business planning, partner-led pipeline development, co-selling, deal and proposal collaboration, go-to-market execution, business reviews, partner enablement, performance tracking, and risk escalation. The role collaborates with sales, product, marketing, enablement, and technical teams to expand partner revenue, enter new markets, and improve partner readiness and execution.
Top Skills:
Ai-Powered ToolsServicenowWorkflow Automation
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
