Senior Salesforce Admin

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Revenue Operations - Technology Team

We’re expanding our team and looking for a Senior Salesforce Admin to manage and scale our Commercial Salesforce Org. As Senior Salesforce Admin, you will become part of the Revenue Operations - Technology team. In this role, you’ll evolve our Sales Cloud solution, enabling our Commercial teams to scale effectively.

Sounds exciting? Keep reading!

What You’ll Do:

• Salesforce configuration changes, including (but not limited to): Flow, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, reports and dashboards
• Gather requirements, translate into scalable solutions with a focus on user experience and market best practices
• Help create the platform roadmap and define priorities, liaising with stakeholders
• Own the communication of platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• User support tickets
• Identify underutilised platform features, monitor and improve user adoption
• Technical documentation

Who You Are:

• Bachelor’s degree in Computer Science, Information Technology or a related quantitative degree field;
• Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration with hands-on experience in Sales Cloud.
• Strong understanding of Flow, SOQL integration patterns, security and authentication.
• Basic understanding Triggers Apex, LWC/Aura components, Web Services and APIs.
• Strong background in identifying and gathering requirements, translating into scalable solutions with focus on user experience.
• You have demonstrated autonomy in managing projects and making decisions, with a keen desire for personal and professional growth;
• Strong problem-solving abilities and capacity to handle ambiguity and uncertainty with a proven track record of successful outcome;.
• Excellent communication skills, facilitating effective collaboration with both technical and non-technical teams.
• Experience with Test Automation and Agentforce/LLM integrations are a plus.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.