Senior Sales Manager– Membership

The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.

A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

POSITION OVERVIEW

The Senior Sales Manager– Membership is a senior, market-facing sales role responsible for expanding the membership pipeline and closing high-value membership opportunities, with a particular emphasis on Business Transient and eventually coverage of the corporate guesthouse sales.

This role plays a critical part in driving top-of-funnel membership growth by identifying, prospecting, and engaging new individuals, corporations, and institutions that are not currently reached through referral or inbound channels. The Senior Manager brings experienced commercial leadership focused on outbound prospecting, senior-level relationship building, and deal execution, ensuring a consistent flow of qualified membership prospects into the pipeline.

While pipeline management, applications, and admission cycle remain within the Membership Development function, the Senior Manager is responsible for actively expanding and feeding the membership pipeline through proactive outreach, partnerships, and external presence—particularly with senior decision-makers, corporate accounts, and high-value prospects.

PRIMARY RESPONSIBILITIES 

This role ensures the organization is no longer reliant on passive or referral-only growth. By actively expanding the membership pipeline and driving business transient guesthouse revenue, the Senior Manager plays a critical role in sustaining long-term growth while eventually supporting the successful launch of The ‘Quin Guesthouse.

Membership Pipeline Expansion & Prospecting

• Proactively expand the membership pipeline by sourcing new prospects through outbound outreach, referrals, partnerships, and external networks
• Identify and engage individuals, corporate leaders, institutions, and organizations aligned with the club’s values and membership criteria
• Develop and maintain a steady flow of qualified membership prospects for handoff to the Membership Development Manager
• Represent the club externally at select business, cultural, and community events to generate new membership interest

Senior-Level Sales & Closing

• Lead senior-level membership sales meetings, tours, negotiations, and closing conversations
• Convert high-quality prospects into committed members in alignment with pricing, brand standards, and selection processes
• Partner closely with the Membership Development Manager to ensure smooth transition from prospect to applicant

Business Transient & Guesthouse Revenue Focus

• Proactively identify and close business transient and corporate guesthouse opportunities
• Build relationships with corporate travel managers, institutions, and repeat-use clients
• Structure and finalize extended-stay agreements and negotiated-rate arrangements
• Identify opportunities to convert guesthouse clients into membership prospects and vice versa

Collaboration & Commercial Leadership

• Work in close partnership with the Membership Development Manager, Membership, Onboarding and Membership Development Specialist, with clear role distinction.
• Provides leadership, guidance, and support to 1-3 direct reports
• Share best practices in outbound sales, prospect qualification, and deal execution to elevate team performance
• Provide market feedback on membership demand, corporate interest, and guesthouse usage trends

Reporting & Accountability

• Track and report on membership pipeline expansion activity, including prospecting volume, conversion to qualified leads, and closed sales
• Maintain accurate documentation of sales activity in CRM systems
• Operate in a metrics-driven, high-accountability framework tied to membership growth and guesthouse revenue

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, and climb multiple flights of stairs. This position will frequently require the ability to stand, walk; sit; use hands and reach with hands and arms, as well as balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.

WHO WE ARE LOOKING FOR:

• 6-10+ years of experience in senior sales, business development, or revenue-generating roles

• Demonstrated success expanding top-of-funnel membership pipelines through outbound prospecting and relationship development
• Experience closing high-value, relationship-driven deals
• Proven experience in Business Transient, corporate travel, or hospitality sales, including extended-stay or negotiated-rate accounts
• Strong experience selling to executives, corporate leaders, and institutional decision-makers
• Background in hospitality, private clubs, hotels, luxury brands, real estate, or corporate travel environments preferred
• Exceptional communication, negotiation, and presentation skills
• Polished, professional presence aligned with a premium hospitality brand
• Familiar with CRM systems (PeopleVine or Similar)
• Fluency in Microsoft Office