Leads U.S. Health compliance and contract operations, ensuring regulatory, legal, data security, and business requirements are met. Advises stakeholders and senior leaders, oversees contract execution, audits, monitoring, remediation, regulatory responses, policies, risk initiatives, and compliance training. Manages cross-functional onshore and offshore teams while supporting ERISA and healthcare-related compliance obligations.
Company:MarshDescription:We will count on you to:
- Lead a team responsible for producing, reviewing, and tracking client contracts for the U.S. Health business.
- Ensure contracts include appropriate language addressing ERISA compliance, compensation, limits of liability, termination provisions, data protection, agreed services, use of commissions, and other legal, compliance, and business requirements.
- Partner with client-facing colleagues, Legal, Compliance, Operations, and other stakeholders to resolve contract-related matters and support timely execution.
- Manage eWorking access in partnership with onshore and offshore colleagues to support U.S. Health data security.
- Oversee data security audits and confirm that related processes and controls are functioning as intended.
- Provide guidance and support on a broad range of compliance and ethics matters, including day-to-day advice and direction to colleagues across the U.S. Health team.
- Partner with business leaders to develop and implement risk and compliance initiatives.
- Work with Compliance, Operations, and Legal to establish policies and procedures that meet regulatory and business requirements.
- Participate in responses to regulators and supervisory entities.
- Lead or participate in compliance monitoring activities, including remediation efforts.
- Develop and deliver colleague training and awareness programs.
- Serve, as needed, as a trusted compliance advisor to the U.S. Health senior management team.
- Experience leading teams and managing complex, cross-functional initiatives.
- Experience with contract management, compliance, risk management, data security, or a related field.
- Ability to interpret and apply legal, regulatory, compliance, and business requirements.
- Strong understanding of contract provisions and their impact on business operations and client relationships.
- Experience partnering with Legal, Compliance, Operations, and business stakeholders.
- Ability to manage multiple priorities, meet deadlines, and work effectively in a complex, highly regulated environment.
- Strong written and verbal communication skills, including the ability to provide clear guidance to colleagues and senior leaders.
- Sound judgment, attention to detail, and the ability to identify and address risks proactively.
- Commitment to ethical business practices, data protection, and regulatory compliance.
- Experience supporting a complex insurance or employee benefits business.
- Demonstrated ability to take a collaborative approach to problem-solving and work effectively with colleagues across teams.
- Knowledge of ERISA and other regulations relevant to employee benefits or health care.
- Experience managing contract operations, data security controls, or compliance monitoring programs.
- Experience overseeing work performed by both onshore and offshore teams.
- Experience developing and delivering compliance training and awareness programs.
- Experience responding to regulators, supervisory entities, audits, or regulatory inquiries.
- Ability to build trusted relationships and influence stakeholders at all levels.
- Experience serving as a strategic advisor to senior management on compliance and risk matters.
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