At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the team
Our GTM Systems team sits at the center of Klaviyo's GTM engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow.
Our GTM Systems Partner team is a small group of technical builders owning the Salesforce platform and its integrations across our full GTM stack from lead routing and lifecycle management to the external-facing partner portal and its integrations with partner management and payment systems data.
About the role
As the Senior GTM Partner Systems Architect, you are the domain expert for our partnerships business systems. You own the Salesforce-to-partner-portal ecosystem, including all integrations with partner management and payment data. You translate ambiguous business problems into system architecture (diagrams, data models, design docs), drive the roadmap by looking around the corner with the Product Owner, and stay hands-on to build and ship meaningful parts of the solution yourself, not just diagram it from a distance.
Klaviyo's operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We’re looking for a Senior GTM Partner Systems Architect - a domain expert who can architect how our partnerships business systems work, and who is hands-on enough to build, ship, and de-risk the hardest parts.
How you'll make an impact
- Own end-to-end architecture for our partnerships business systems — turning ambiguous business asks into documented designs (architecture diagrams, data models, sequence flows) that the wider GTM Systems team can build against.
- Stay hands-on: build proof-of-concepts and ship Apex, LWC, Flow, and complex integrations yourself. Track your work in GitHub to ensure it remains a reusable asset for the wider team.
- Set and uphold engineering standards through architecture reviews, GitHub-based pull request reviews, and pairing that other developers build against.
- Lead story and backlog refinement with the Product Owner, surfacing technical constraints and tradeoffs early, and looking around the corner to shape the roadmap before problems become urgent.
- Serve as the go-to domain expert for Sales Ops, Marketing Ops, RevOps, and senior leadership. You will translate complex architectural decisions into language that resonates with both technical and non-technical stakeholders.
- Mentor developers on system design, code quality, and tradeoff thinking, building the muscle for others to make good architectural calls without you in the room.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Klaviyo Boston, Massachusetts, USA Office
We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station. We also have hubs in Denver, London and Sydney.
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