Klaviyo
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead and grow an Americas enterprise sales team targeting $500M+ customers: hire, train, coach managers and AEs, drive complex deals, maintain Salesforce hygiene and forecasts, collaborate cross-functionally, apply AI to streamline work, and iterate enterprise playbooks to land and expand strategic accounts.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Technical Program Manager will lead complex security initiatives, coordinate projects across teams, and improve risk management strategies, driving measurable outcomes in technical program delivery.
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Lead Data Science Analyst, you will develop predictive models, conduct statistical analyses, and create AI-driven solutions to enhance GTM strategy and customer outcomes.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead HR strategy for R&D as primary HRBP to VP+ leaders (CPO, CTO, CIO). Drive org design, succession, hiring strategy, leadership development, and AI-driven transformation. Build and coach an HRBP team, use people analytics to inform decisions, and partner across People functions to scale processes and measure impact.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Lead Product Designer will set design direction, collaborate with cross-functional teams, drive user experiences, and mentor team members for impactful design solutions.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Act as the first point of contact to identify high-potential companies, prospect and generate opportunities, collaborate with Account Executives on outreach strategies, iterate messaging across channels, contribute outbound best practices, and apply AI tools to improve workflows and outcomes.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Product Owner for GTM Sales Systems leads product vision and execution for managing account and opportunity workflows, utilizing AI to enhance sales processes.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Lead Product Manager will drive the product strategy for Klaviyo's Enterprise platform, focusing on unifying customer data, AI-driven automation, and ecosystem integrations. They will collaborate with multiple teams to ensure enterprise needs are met while balancing long-term strategy with immediate delivery.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Own the full sales cycle for Mid-Enterprise accounts: prospecting, discovery, demos, negotiation, and close. Build territory and account strategies, collaborate with Solutions, Customer Success, Product, and Engineering, mentor AE teammates, experiment with AI to streamline workflows, and share market insights to influence product roadmap and drive long-term customer value.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead integrated marketing for K:Service by designing and executing cross-channel customer journeys. Collaborate with product, content, creative, analytics, and GTM teams to drive demand, measure campaign performance, optimize messaging, and scale acquisition, retention, and revenue through data-driven experiments and audience segmentation.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Design, build, and operate foundational platform services to improve availability, scalability, latency, and efficiency. Enable product teams via platform primitives (infra, databases, queuing), leverage Python, Go, AWS, Kubernetes, and Terraform, and mentor engineers to deliver resilient, scalable systems and improved developer experience.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Build and scale Klaviyo's AI-native Customer Agent platform across frontend and backend. Design conversational experiences, retrieval and orchestration systems, integrations, observability, and deployment. Drive architecture, mentor engineers, ensure reliability, and ship high-quality, scalable AI-driven customer engagement features.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead Klaviyo's infrastructure security architecture and programs: IAM, secrets management, network segmentation, vulnerability management, and security tooling. Build IaC guardrails, define security SLOs and compliance posture, run threat modeling and design reviews, embed controls into CI/CD and observability, and deliver code/automation while mentoring senior engineers. Drive AI-enabled security automation and audit readiness for SOC 2/ISO 27001.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Build and lead development of Klaviyo's conversational AI platform: native chat surface, agent orchestrator, and agentic UI. Design scalable, reliable systems, ship high-quality code, mentor engineers, drive technical decisions, and improve AI-powered customer experiences.
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Senior Software Engineer, you'll design and build scalable systems for customer data management, ensuring seamless user experiences and mentoring team members.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Lead People Systems Engineer will design AI-first People workflows, build scalable AI systems, and ensure responsible AI practices in HR operations.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead design and delivery of Klaviyo's scalable data platform (streaming, batch, lakehouse, governance). Define SLOs, author ADRs/RFCs, implement ingestion/CDC, processing, storage, catalog/lineage and access controls. Optimize performance/cost, apply ML/GenAI to data workflows, partner with product/analytics, contribute code/reviews, and mentor senior engineers to enable reliable, multi‑tenant data at scale.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Design and implement user-facing product and onboarding improvements, run and analyze A/B tests, collaborate cross-functionally, improve experimentation and development processes, mentor engineers, and define safe, performant AI agent goals. Hybrid role based in Boston (≥3 days/week).
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Design and implement automated compliance workflows and continuous control monitoring for SOC 2, ISO 27001/27017, PCI, and SOX ITGCs. Integrate and customize compliance automation platforms, collect scripted evidence, validate controls, partner with engineering and risk teams, and apply AI/automation to scale GRC operations.
