Jobs at Klaviyo

Design and run AI-first onboarding, enablement, and learning programs for Klaviyo engineering. Partner with Dev Infra, L&D, Recruiting, and Eng Leadership to operationalize AI in workflows, codify engineering practices, run experiments, measure impact, and scale training to improve developer velocity, quality, and satisfaction.

The Lead Security Engineer will oversee the corporate security posture, manage identity and access management, and mature the company’s Zero Trust network while collaborating across departments to enhance security protocols using AI.

The Customer Success Manager at Klaviyo focuses on ensuring customer satisfaction by empowering creators and facilitating their use of first-party data for personalized experiences in ecommerce. Responsibilities include onboarding new hires, collaborating with clients, and attending industry events with up to 10% travel.

Build and maintain Klaviyo's Android SDK and adjacent mobile products (in-app messaging, universal linking, geofencing). Ship production-tested Android features, debug across devices and OS versions, contribute to other SDKs and backend services, write tests and docs, collaborate with product and engineering teams, and support customer integration issues.

Lead and scale the IT Systems engineering organization responsible for SaaS systems, identity and access (Okta), endpoint management (Jamf/Intune), and networking. Build team structure and engineering leaders, set technical direction and standards, drive automation and operational excellence, establish scalable processes (project intake, incident and change management), manage vendors and SaaS lifecycle, and partner with cross-functional stakeholders to deliver business-aligned outcomes.

Lead a product marketing team to craft positioning, messaging, and GTM for Klaviyo's Marketing, Data Platform, and AI products. Drive launches, sales enablement, thought leadership, roadmap input, and support strategic deals across audiences from small merchants to global enterprises.

This role involves owning the strategy for Platform Integrity & Protection, managing account security and organization models, and ensuring cross-functional alignment to support enterprise needs.

The Senior Product Manager will lead the strategy for Klaviyo's Profiles Platform, ensuring customer data management and system efficiency while collaborating with engineering and other teams.

The Lead Product Marketing Manager will develop enterprise GTM strategies, design sales plays, lead integrated marketing campaigns, and maintain field assets, ensuring effective positioning and storytelling for Klaviyo's product.

Lead the vision, roadmap, and execution for Klaviyo's Data Ingestion Platform. Define ingestion strategy for high-volume sources, partner with engineering and SRE to modernize pipelines, improve observability and reliability, institutionalize AI/automation, set success metrics, and drive architectural simplification and cross-org alignment to scale data ingestion and improve pipeline health.

As a Partner Account Manager, you will build and manage relationships with marketing agency partners, leveraging consultative skills to drive growth and co-marketing strategies, and develop long-term business strategies for success.

As Director of Finance Technology Systems, you will lead the Finance application landscape, driving automation and optimizing financial workflows. You will manage a team focused on ensuring system integration and compliance with SOX, while partnering with senior finance stakeholders and overseeing AI integration in financial processes.

As a Manager of People Technology at Klaviyo, you will oversee Workday modules, enhance user experience, improve systems through AI, and lead projects. Responsibilities include collaborating with stakeholders, managing compliance, coaching team members, and driving system optimizations.

Design end-to-end product experiences for Klaviyo's platform, simplify complex workflows, and create AI-assisted solutions. Rapidly prototype and iterate, improve frontend UX quality, contribute to shared design systems, and use customer research to validate and guide decisions.

As a Software Engineer II on the IAM team, you'll own features end-to-end for core authentication capabilities, contribute to platform extraction, and improve IAM service reliability while collaborating with various teams for secure account protection and identity management.

The Commercial Customer Growth Account Executive drives customer cross-sell and upsell for SMB accounts, liaising with teams to maximize value and meet quotas.

The Senior Software Engineer will lead initiatives, develop end-to-end solutions, mentor team members, and be responsible for high-quality product outcomes in an agile environment.

Lead and grow an Americas enterprise sales team targeting $500M+ customers: hire, train, coach managers and AEs, drive complex deals, maintain Salesforce hygiene and forecasts, collaborate cross-functionally, apply AI to streamline work, and iterate enterprise playbooks to land and expand strategic accounts.

The Senior Technical Program Manager will lead complex security initiatives, coordinate projects across teams, and improve risk management strategies, driving measurable outcomes in technical program delivery.

As a Lead Data Science Analyst, you will develop predictive models, conduct statistical analyses, and create AI-driven solutions to enhance GTM strategy and customer outcomes.