Klaviyo
What's the Work-Life Balance Like at Klaviyo?
Frequently Asked Questions
At Klaviyo, we move at the pace of our customers and the speed of innovation—fast, focused, and always evolving. The work is intense and often ambiguous, but it’s grounded in purpose and impact. We believe in setting a high bar and giving our people the ownership and tools to meet it. While the pace can be demanding, it’s also deeply rewarding: Klaviyos gain experience, confidence, and skills at a speed that outpaces most other environments. That said, we know sustainable growth requires balance. We trust Klaviyos to manage their energy, take time to recharge, and communicate openly with their teams. Our goal isn’t hustle for hustle’s sake—it’s purposeful velocity, high trust, and accelerated growth that’s worth the stretch.
Klaviyo operates on a hybrid model with a clear expectation: if you're hub-designated, you’re expected to be in the office 3 days per week. We know life happens—PTO, sick days, and occasional scheduling conflicts are normal and don’t need to be “made up.” What matters most is consistency over time and good communication. If your schedule needs to shift (for example, if your usual office day falls on a holiday), you’re encouraged to swap days and keep your people leader in the loop. Our offices are designed for both collaboration and heads-down work, and if you have specific needs, we're open to improving the experience—just reach out. For Klaviyos in EMEA/APAC, formal flexible work arrangements may be available per local laws and must go through an approval process. Ultimately, we trust Klaviyos to make the right decisions, and we’re here to support open conversations when adjustments are needed.
Klaviyo supports mental health and wellbeing through Blue Cross Blue Shield of Massachusetts (BCBSMA) medical plans , partnerships with Modern Health , and access to RethinkCare. These initiatives demonstrate a commitment to comprehensive and accessible care , providing resources that range from clinical therapy and psychiatry to digital tools for stress management. The company also provides eight annual 1:1 coaching and therapy sessions , unlimited group support sessions called Circles , and expert-led guidance for neurodiversity and caregiving , showing that wellbeing extends to professional growth and family support.
Employees highlight personalized care for life’s ups and downs and safe spaces to find community as evidence that wellbeing is integrated into the employee experience. Leadership reinforces this commitment by rolling out benefits globally and integrating apps like Modern Health directly into the Okta dashboard. Additional signals include specialized support for neurodiverse Klaviyos and evidence-based digital training courses designed to build resilience and emotional intelligence.
Klaviyo's Benefits
Offers a flexible time off policy
Offers generous PTO
We have an unlimited flexible paid time off policy and employees are encouraged to take a minimum of 4 weeks off per year.
Offers paid volunteer time
In line with our value to make the world more equitable, Klaviyos are encouraged to use their flexible paid time off policy to volunteer and give back to their local communities.
Offers sabbatical leave
Provides bereavement leave
Provides paid holidays
Provides paid sick days
Klaviyos can leverage their flexible paid time off when experiencing an illness.
Provides wellness days
Utilizes an Unlimited PTO policy
Has employee-led culture committees
Offers company-sponsored happy hours
Our Boston office hosts regular wine Wednesdays. In addition, individual teams and Klaviyo Resource Groups often gather for their own happy hours.
Offers company-sponsored outings
Klaviyo has regular in-person team offsites, as well as virtual activities like trivia nights, cooking classes craft workshops.
Offers Employee Resource Groups
Offers fitness stipend
Klaviyos may be reimbursed up to $200 for exercise classes, equipment, financial health programs, etc. Additionally, BCBS provides Klaviyos up to $150 / year for fitness and weight loss programs.
Offers wellness programs
Klaviyos may be reimbursed up to $200 for online and app-based classes, exercise equipment, financial health programs, etc. Additionally, BCBS provides Klaviyos up to $150 / year for fitness expenses.
Partners with nonprofits
All our Klaviyo Resource Groups are provided a donation budget for mission aligned causes. Our TA team also partners with nonprofits like Thrive Scholars, and Hack Diversity, and the Upward Project.
Provides access to an onsite gym
Provides onsite meditation space
Provides opportunities to volunteer in the local community
Klaviyos are offered paid time off to volunteer in their local community. In 2022 we volunteered with local organizations like Build Boston, Cradles to Crayons, and the Emerald Necklace Conservancy.
Provides recreational clubs
We have a number of Slack channels for Klaviyos with shared interests such as cooking, woodworking, 3D printing, and more!
Offers a remote work program
Utilizes a flexible work schedule
Klaviyo provides employees with a flexible work schedule that includes core hours, flexible start and end times.
Utilizes a hybrid work model
