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At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
Ready to stop reporting the news and start driving it? Join us and help build the future of growth at Constant Contact.
We have an opening for a proactive and strategically minded Senior Analyst to join our Data & Analytics team. In this high-impact role, you will serve as a data partner to the organization, leveraging sophisticated product and marketing analysis and storytelling to uncover insights that drive customer acquisition, engagement, and retention within key customer segments, directly contributing to Constant Contact's overall revenue and market expansion goals.
*** This is a flexible, hybrid role based out of our headquarters in Waltham, MA. As part of the interview process, there will be an onsite interview in Waltham, MA.***
What you'll do:
- Strategic Partnership: Work alongside cross functional teams to lead data initiatives that bridge Product, Engineering, and Marketing — making sure growth bets are measurable, correctly instrumented, and aligned with enterprise objectives.
- Root Cause Investigation: Lead the deep-dive culture our team is known for. When metrics shift, you don't just report the drop-off; you investigate if it's a technical bug, a UX friction point, or a trust barrier. You turn these insights into a compelling narrative that shifts product strategy.
- Architecting Analytical Frameworks: Design and standardize how we evaluate product growth and user behavior, turning ad-hoc investigation into a repeatable, high-signal process the whole team can run.
- A/B Experimentation & Inference: Lead the experimentation lifecycle, from power analysis and hypothesis design to post-test causal inference and rollout. Leverage product analytics capabilities to understand how features impact user segments and behavior over time. Apply statistical methods to understand the long-term impact of product changes on user retention and Lifetime Value (LTV).
- Financial Storytelling: Partner with FP&A to pressure-test growth forecasts and connect product outcomes to revenue, LTV, and segment-level P&L impact.
- Raising the Analytical Bar: You lead by example and set a high standard for analytical excellence. Through your daily work, you model best practices in modern, AI-enhanced workflows and help elevate the broader team’s capability in high-signal data storytelling and statistical rigor.
- End-to-End Project Ownership: Take full ownership of analytical initiatives from concept to execution. You will proactively gather business requirements, define key metrics, and coordinate across teams (like Data Science and BI) to deliver comprehensive solutions .
Who you are:
- Experience: 3+ years of experience in a highly quantitative analytical role (e.g., Product Growth, Marketing Analytics, Revenue Operations, Monetization, or Data Science), ideally within a B2B or B2C SaaS or subscription-based business model.
- The Growth Mindset: You treat the business segment like your own company. You proactively identify anomalies and hunt for solutions before they become problems.
- Expert-level SQL and strong Product Analytics (GA4, Amplitude, or similar) and A/B testing experience (Optimizely, Statsig, or similar) is required to be successful in this role.
- Modern Data Workflows: Experience with cloud data warehouses (e.g., Snowflake) and collaborating via version control (GitHub) to maintain a highly scalable and organized environment.
- We expect you to leverage modern AI tools. You’re already using Cursor, Claude Code, or similar in your workflows to close the gap between data and execution.
- Solid understanding of statistical measures, including p-values, confidence intervals, and causal inference.
- Proficiency with Python and dashboarding tools (e.g., Tableau, Power BI, or similar) is recommended.
- Executive Storytelling: You don't just share data; you influence strategy. You are highly skilled at translating complex statistical analysis and analytical frameworks into crisp, high-impact narratives that command the attention of senior and executive leadership. You focus heavily on the "so what" and actively guide business decisions rather than just answering ad-hoc data requests.
- Bachelor’s degree (preferably in a quantitative field such as analytics, business, math, statistics, economics or computer science); Master's a plus.
#LI-HK1 #LI-Hybrid
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
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