Jobs at Constant Contact

Design, operate, and automate network infrastructure across data centers and offices. Build tooling for provisioning, configuration, and monitoring; support routing, switching, firewalls, load balancers, DDoS mitigation, and hybrid cloud networking. Participate in hardware lifecycle projects, PCI and security initiatives, troubleshooting, documentation, and a 24x7 on-call rotation.

The Senior Revenue Analyst will analyze customer retention and revenue growth, provide financial insights, and collaborate with cross-functional teams for strategic planning.

Maintain and improve cloud-native platform infrastructure using Kubernetes, ArgoCD, Istio/Gloo Mesh, Prometheus, and AWS. Coordinate upgrades, perform monthly operational tasks, build and upgrade clusters, troubleshoot AWS/Kubernetes issues, document procedures, contribute to observability, and participate in on-call rotations while collaborating with stakeholders and senior engineers.

Lead and scale an AI-driven UX research function: run high-velocity strategic discovery, build an Insights Commons with LLM querying, automate research ops, establish AI and privacy governance, coach product and design teams, and translate research into prioritized product requirements and roadmaps for executive decision-making.

No specific responsibilities listed. Title implies leading product design, UX strategy, cross-functional collaboration, and mentoring other designers to improve product experiences.

Lead and track cross-functional strategic initiatives and M&A integration, build business cases and ROI tracking, coordinate AI tool integration into operating models, improve workflows, prioritize high-impact programs, and prepare executive and board presentations and updates.