Teams at Constant Contact

Conduct high-volume outbound calls to current, former, and warm customers to identify upsell, add-on, and winback opportunities. Understand customer needs, explain digital marketing products, handle objections, maintain Salesforce records, and meet sales quotas, conversion, productivity, and quality targets. The role also requires delivering a positive customer experience, applying coaching feedback, and working three days per week from the Waltham, Massachusetts office.

One-year rotational software engineering program for emerging engineers. Participants rotate across frontend, backend, DevOps, and other teams; write production code; build scalable web applications; complete technical and soft-skills training; and deliver a customer-facing capstone feature. The program provides mentorship and broad experience with Java, ReactJS, AWS, Kubernetes, Ruby, and CI/CD. A bachelor's degree in computer science or a related discipline by May/June 2027, or equivalent relevant experience, is required.

Serves as the strategic HR advisor to Sales and Marketing leaders in a high-growth SaaS environment. Responsibilities include talent reviews, performance management, organizational design, workforce planning, leadership coaching, change management, complex employee relations, compensation and sales incentive advising, workforce analytics, and cross-functional people-program implementation.