dentsu Logo

dentsu

Senior Account Director

Posted 2 Days Ago
Be an Early Applicant
In-Office
Chicago, IL
100K-133K Annually
Senior level
In-Office
Chicago, IL
100K-133K Annually
Senior level
Leads a major consumer brand client relationship as strategic advisor and day-to-day account lead. Oversees loyalty and promotional marketing delivery, account profitability, client relationship strategy, cross-sell and upsell opportunities, complex project execution, and a team of 2–4 direct reports. Ensures operational excellence, develops team members, and maintains strong client partnerships while managing multiple priorities.
The summary above was generated by AI

Job Description:

The Senior Account Director will lead a key relationship with one of the world's most recognized consumer brands. You will be the primary strategic advisor and day-to-day client lead. Ensuring exceptional delivery across loyalty and promotional marketing initiatives. This opportunity blends strategic account leadership, operational excellence, team development and business growth while fostering strong, trusted client partnerships

Key responsibilities:

  • Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients

  • Relationship Management – owns the client relationships as per the defined relationship strategy for the client

  • Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities

  • Commercial and service ownership of client relationship – drives seamless delivery and profitability of account

  • Team Management – manage a team of 2-4 direct reports, fostering collaboration, accountability and professional growth.M otivates team around the clients objectives and culture

Required Qualifications

  • Bachelor's degree or equivalent professional experience.

  • 7+ years of experience in account management, client services, loyalty, promotional marketing, or related disciplines.

  • Experience leading relationships with large consumer brand clients.

  • Proven experience managing complex, high-volume projects in a fast-paced environment.

  • Experience leading and developing high-performing teams.

  • Strong presentation, communication, and relationship-building skills.

  • Ability to manage multiple priorities while maintaining attention to detail and execution quality.

The annual salary range for this position is $99,500-$132,750. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.  

 

Benefits available with this position include:  

• Medical, vision, and dental insurance,  

• Life insurance,  

• Short-term and long-term disability insurance,  

• 401k,  

• Flexible paid time off,  

• At least 15 paid holidays per year,  

• Paid sick and safe leave, and  

• Paid parental leave.  

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.  

At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. 

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.  

Location:

Chicago

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

  

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [email protected] by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  

Similar Jobs

Yesterday
In-Office
100K-133K Annually
Senior level
100K-133K Annually
Senior level
AdTech • Marketing Tech • Software
Leads a major consumer-brand client relationship as strategic advisor and day-to-day account lead. Oversees loyalty and promotional marketing delivery, account profitability, client development, cross-sell and upsell opportunities, complex project execution, and a team of 2–4 direct reports. Builds trusted partnerships, manages service quality, develops talent, and drives business growth while balancing multiple priorities.
2 Days Ago
In-Office or Remote
United States
238K-297K Annually
Senior level
238K-297K Annually
Senior level
Aerospace • Security • Energy • Industrial
Leads executive relationships and strategic account growth with major semiconductor customers across North America. Develops multi-year account plans, drives enterprise adoption of Honeywell solutions, manages complex negotiations, delivers revenue and profitability targets, and identifies cross-portfolio expansion opportunities. The role coordinates global teams across sales, engineering, product management, marketing, services, and R&D while influencing customer technology roadmaps and Honeywell’s go-to-market strategy. This fully remote position requires more than 50% domestic and international travel.
Top Skills: Automation TechnologiesIndustrial SoftwareSemiconductor ManufacturingSensors
One Month Ago
Easy Apply
Remote or Hybrid
14 Locations
Easy Apply
163K-220K Annually
Senior level
163K-220K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
Owns the executive relationship and commercial growth strategy for a critical strategic account. Responsibilities include revenue retention and expansion, cross-selling, complex contract renewals, multi-year account planning, executive business reviews, and integrated solution design across roadside assistance and accident management services. The role requires senior-level engagement with C-suite stakeholders, cross-functional leadership, high-stakes negotiation, and frequent travel for client engagement.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account