Wellframe is a Boston-based digital health company focused on building the next generation of infrastructure for care delivery by combining clinical medicine and mobile technology. We’re using our system to deliver more personalized treatments, optimize the management of large patient populations, and dynamically organize health care resources around the needs of patients. We partner with health insurers, hospitals, device companies, and outpatient clinical settings to bring the highest standards of preventive medicine to patients with complex medical and social needs using a tech-enabled approach to care delivery.

The Senior Sales Operations Manager will partner with leaders from Sales, Marketing and Finance to establish and enable a reliable and successful growth strategy. This individual will support business growth using data-driven insights from the company’s customer, marketing, and sales data. Key areas of focus include planning, forecasting, reporting and analytics, contracting process optimization, and marketing and sales tech stack management. Reporting to the VP of Finance & Operations, this individual will work with Sales and the Wellframe Executive team on strategic initiatives to drive revenue growth and efficiencies.

Responsibilities Include:

• Partner with growth team to build simple but powerful processes, sales strategies, training and tools with a focus on sales productivity, scalability and automation
• Deal desk - manage RFPs, review proposals / quotes, and analyze structure and pricing to optimize profitability, accurately represent stage, and accelerate deal closure
• Ensure that the sales stages are executed and documented consistently, and aligned with the successful achievement of the company’s business objectives and annual plan
• Assist with territory and team design, sales quotas, and compensation plan design
• Act as the Salesforce administrator, ensuring the data is accurate, integrations are working properly and data structure evolves
• Partner with Marketing team to ensure leads are transitioned and pursued by the sales team, and accurately reflected in Salesforce. Create and maintain reporting of marketing stages, reinforce marketing messages and materials for the sales team
• Identify trends and recognize emerging patterns across systems, teams, and data
• Develop and lead the review of a weekly pipeline and growth update meeting, preparing all data and metrics, providing recommendations, and identifying key decision areas
• Build and maintain financial models to forecast and measure results and opportunity
• Complete ad hoc analysis and scenario modeling as needed

Qualifications:

• 5+ years experience with increasing levels of responsibility in Sales Operations, Marketing Operations, Finance and / or Strategy
• Deep experience and expertise in Salesforce platform, Salesforce integrations such as LinkedIn, data cleansing tools, and marketing system integration. Marketo or similar a plus
• Demonstrated ability to gather information, analyze data and processes, and drive solutions cross-functionally
• Strong familiarity with implementation of sales processes, especially solution selling 
• Experience with setting up and managing a deal desk - applying pricing structures and models, RFPs, SOWs, MSAs, etc.
• Strong written and verbal communication, with experience delivering presentations to an executive audience
• Experience with sales enablement tools and sales training
• Strong grasp of unit economics, LTV and other metrics relevant for a SaaS business 
• Tenacious, resourceful and entrepreneurial with a roll-up your sleeves mentality to translate ideas into tangible outputs 
• Resourceful and nimble, with the ability to operate in sometimes ambiguous or undefined environments

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.