Salesforce Solution Architect

| Remote

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled. 

Perficient currently has a career opportunity for a Marketing Cloud Solution Architect in our Fargo or Minneapolis offices.

Job Overview:

 The Marketing Cloud Solution Architect may or may not have a programming background, but will have expertise in infrastructure architecture, client relationships, presentation, team management and thought leadership skills.

Your job is to help clients identify marketing outcomes that drive towards their business objectives map out a long-term strategy for achieving those outcomes, and then help Perficient experts implement projects that will execute that strategy step-by-step. You have deep expertise in one or more marketing areas, such as marketing automation, cross-channel customer engagement tactics, analytics, and optimization. You also have a functional knowledge spanning across many marketing skills that you can draw on for successful strategic insight. 

You will provide best-fit architectural solutions for one or more projects. You will assist in defining scope and sizing of work and anchor Proof of Concept developments. You will provide solution architecture for complex business problems and collaborate with some of the best talent in the industry to create and implement innovative high quality solutions. You will challenge your leading edge solutions, consultative and business skills through the diversity of work in multiple industry domains. 

Responsibilities

  • Lead projects and project teams by serving as Product Owner to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test and release features
  • Create project and solution estimation and team structure definition
  • Drive common vision, practices and capabilities across teams
  • Work with clients to define marketing objectives based on business outcomes and align them with a marketing strategy and execute in marketing automation and CRM technologies 
  • Demonstrates a consultative mindset and desire to work well with the client
  • Engage with Technical Architects and technical staff to determine the most appropriate technical strategy and designs to meet business needs
  • Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change
  • Technical and system architecture design of solutions on the Marketing Cloud and Salesforce.com platforms
  • Data model design
  • Integrate architecture to connect all types of technology systems across an enterprise
  • Train and mentor consultants and engineers
  • Meet with clients both onsite and remote, leading workshops, discovery sessions, etc.
  • Understand and consult on best practices, governance, and compliance on marketing automation platforms

Qualifications

  • 5+ years experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development
  • 3+ years experience working on the Marketing Cloud and Salesforce.com platforms
  • Proven ability to design, optimize and integrate business processes across disparate systems
  • Extraordinary client-facing skills with the ability to solve the client’s needs and manage scope in a positive way
  • Excellent analysis skills and the ability to develop processes and methodologies
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models and technologies
  • Skilled in all aspects of system design including data modeling, integration design, business process implementation, etc.
  • Have a solid understanding of delivery methodology and lead teams in the implementation of the solution according to the design/architecture
  • Fluent and current on architecture trends with an eye on market and technical conditions and future direction
  • Demonstrate success in performing work and managing complex and/or large concurrent consulting projects
  • Ability to elicit requirements and communicate clearly with non-technical individuals, development teams and other ancillary project members
  • Strong written and oral communication skills.
  • Ability to communicate effectively with technical and non-technical staff
  • Desire to mentor younger team members and develop their skills
  • Excellent problem-solving skills
  • Be independent and self-driven
  • Must be open to travel

Preferred skills and education:

  • Leadership and team management experience with ability to provide strategic planning and oversight
  • Experience working with a globally distributed team and managing off-shore teams
  • Ability to organize and lead client sessions that result in clear requirements and technical design, even when working with non-technical members of client teams.
  • Marketing Cloud Certifications including: Email Specialist, Marketing Cloud Developer or Marketing Cloud Consultant
  • Certified Scrum Product Owner

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work. 

More About Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs.  Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • jQueryLibraries
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    • DrupalCMS
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    • SalesforceCRM
    • MailChimpEmail

Location

Our Somerville office is in the middle of great restaurants and shopping in Somerville's Assembly Row, right off the orange line!

An Insider's view of Perficient

How would you describe the company’s work-life balance?

This job has not only allowed me to grow my career but has allowed me to be a great parent as well. I can be there for my children and still be a success!

Amy

Account Director

How do you collaborate with other teams in the company?

Collaboration is in it’s greatest form during our thorough client roadmapping process. It involves every team member working together to create realistic project scope and estimates.

Joe

Senior User Interface Developer

How has your career grown since starting at the company?

When I started 5 years ago, I had no software or healthcare experience. In my time here, I’ve been able to pursue my technical interests on three different teams! Thanks to the support of my knowledgeable co-workers, I’ve become well-versed in all aspects of our industry and can better help our clients achieve their project goals.

Kasie

Manager of Delivery

How do you make yourself accessible to the rest of the team?

One key to our team’s success is open communication. I find that being accessible in person and responsive to texts and emails makes everybody’s day smoother and helps create the best outcomes for our clients. I commit to acknowledging receipt of texts and emails within an hour, even if the message is that I’ll get to the request at a later time.

Stu

Director, Digital Marketing + Office Director

What’s the vibe like in the office?

You can tell how devoted every team member is to the mission. My teammates are excellent examples of what “go-getters” and self-initiators are and they can be utmost professionals as well as creative and fun to work with

Chandra

Principal Strategist + Account Director

What are Perficient Perks + Benefits

Perficient Benefits Overview

We offer a casual work environment, competitive compensation, generous work-life
opportunities, and an outstanding benefits package that includes a competitive paid
time off policy, plus holidays.

Culture
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
We embrace team members in all seasons of life! Recognizing that our people have lives beyond just the work day, we’re open to part-time or flexible schedules for the right role and person.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Our employees also enjoy exclusive discounts to many of the shops and restaurants in Assembly Row!

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