Sales Operations Manager, Home Centers
This role is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance. This position plays an important role monitoring real time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities. The role will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts.
Responsibilities:
- Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.
- Pull weekly business reporting documents identifying any call to action or highlights.
- Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results.
- Work very closely with customer demand planning teams, sales director/account manager and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management.
- Input the forecast in SFO and update Data Governance new additions and updated price lists to SFO.
- Conduct weekly meetings with customers’ replenishment teams to recap prior week results and confirm changes affected positively and negatively to the sales.
- Lead monthly forecast meetings with customers’ planning teams and internally at SharkNinja.
- Own and lead yearly financial planning with your sales director or account manager.
- Coordinate customers’ domestic, DI and POE orders with supply chain both in planning and availability dates.
- Help manage the promotional calendar with the internal and external sales analysts.
- Work with the sales director on O/A management. Input confirmed promotional plans for all customers into SFO.
- Partner with the sales director/account manager and sales analyst to coordinate and build customer presentations, monthly business reviews, and flash reports.
- Work with the sales director on customer specific needs such as samples, set-up of new items and displays offering timely communication to both the account and company ensuring you meet the needs and requirements of both.
- Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions
- Help update Shark/Ninja assortments in customers’ systems.
Requirements:
- 3+ years’ experience in demand planning/supply chain management within the consumer products industry. 2+ years’ experience in a business analytics/financial role.
- Ability to interpret retail sales data and make proactive and productive recommendations.
- Ability to work in a collaborative team environment.
- Past sales experience preferred, not required.
- Past operational or sales experience preferred with a big box retailer.
- Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.
- Strong communication, organization, project management and interpersonal skills.
- Demonstrated experience managing projects/initiatives, including communications to management.
- Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.
- Ability to anticipate and/or identify and resolve problems in a timely manner.
- Ideally located in Atlanta/Charlotte or surrounding areas
- Ability to travel when needed (frequency TBD).
Education:
- Bachelor’s Degree Required (Concentration in Business Preferred)
At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing. We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact. Are you ready?