Enterprise Sales Executive at Dispatch

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Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Come join us to materially contribute to our future. WE WANT THE BEST!! We have built a sales-friendly culture and we run fast. Commitment to our employees and our culture are key to a rewarding career track. Uncapped earning potential and strong equity is also a part of every Sales Managers package. We are looking for high energy and high impact on individual contributors. We want TRUE HUNTERS that can prospect deeply from outreach to close. If you have successfully sold nascent disruptive technologies, we should talk!

AS THE ENTERPRISE SALES EXECUTIVE YOU WILL:

  • Independently identify and develop prospective clients.
  • Passionately prospect into targeted accounts and create interest in Dispatch’s product offerings.
  • Develop and close multi-year SaaS and services contracts.
  • Negotiate and close contracts that result in predictable, committed revenue.
  • Elicit prospects’ and customers’ business, functional and technical requirements.
  • Find opportunities to expand into additional functional business units.
  • Understand and address prospect and customer questions and objections.
  • Show the value of our best-in-class field service management and customer experience software.
  • Connect, engage and motivate in conversations, presentations and written communications.

WHAT WE’RE LOOKING FOR:

  • An experienced enterprise sales executive (enterprise SaaS preferred) with more than 4 years in the field.
  • Accustomed to selling $250K+ ARR deals.
  • Known as a high-achiever with a track record of exceeding sales targets and typically perform at the top 10% of your peers.
  • Adept at handling complex enterprise sales cycles.
  • Technically savvy enough to have a working knowledge of how software gets built.
  • Able to present to, interact with, and consult with senior management at Fortune 500 companies.
  • Excited to thrive in a fast-paced, high pressure, start-up culture that expects phenomenal things every day.

SKILLS WE SEEK:

  • Bachelor's degree or equivalent experience preferred
  • 4+ years of experience in SaaS or software sales (Enterprise).
  • Proven ability to build a sales pipeline through effectively hunting, prospecting, cold calling, networking and lead generation activities.
  • Natural ability to run fast while exercising sound judgment.
  • Proficiency in Salesforce (preferable).
  • Strong work ethic and sense of commitment is a requirement.
  • Motivated and comfortable working remotely in a home office.
  • Excellent communication, presentation, and customer relationship building skills.
  • Ability to leverage the extended team to succeed.

WITHIN ONE MONTH, YOU’LL:

  • Attend Dispatch’s Sales Bootcamp in Boston, MA (currently virtual,) where you will learn go-to-market messaging, key differentiators, and segment-specific value propositions
  • Meet with current members of the Enterprise Sales Executive team individually to understand what’s working, what’s not, and gather learnings to implement into your role
  • Gain a strong understanding of the Service Industry space and the business challenges Dispatch solves; become a product expert on Dispatch Solutions
  • Start developing an sales strategy with your Manager’s support

WITHIN THREE MONTHS, YOU’LL:

  • Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
  • Consider yourself a product expert in Dispatch’s solutions
  • Own your numbers - consistently achieve your goals on activity metrics and conversations within your account list
  • Become a Dispatch product expert

WITHIN SIX MONTHS, YOU’LL:

  • Continue to own your numbers - consistently achieve your goals on activity metrics and conversations within your account list
  • Attend in-person customer meetings

WITHIN TWELVE MONTHS, YOU’LL:

  • Consistently exceed your new business targets and continue your track record of closing opportunities and exceeding quotas

BENEFITS & PERKS

  • Unlimited Paid Time Off (PTO)
  • Paid Parental Leave
  • Comprehensive Insurance Coverage
  • Learning and Development Reimbursement
  • DispatchFit Gym/Fitness Program Reimbursement
  • Flexible Work-Life Balance

STILL WITH US?

We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

THE DISPATCH STORY

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is an equal opportunity employer and values diversity at on all of our teams. Inclusiveness is second nature, not an initiative at Dispatch. We are building an engaged team where we celebrate multiple approaches and points of view. We believe diversity drives innovation and empowers everyone to feel valued and heard. We strive to create an environment where everyone, from any background, can bring their whole self to work and do their best. 

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally. Come join our growing team!

To all recruitment agencies: Dispatch does not accept agency resumes. Please do not forward resumes to our jobs alias, Dispatch employees or any other organization location. Dispatch is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Located 1 block from North Station and just within steps of some of the best pizza, cannolis, and Italian sandwiches in the city.

An Insider's view of Dispatch

How would you describe the company’s work-life balance?

The people at Dispatch are equally willing to accommodate the schedules and needs of their coworkers as they are willing to put in the extra work when necessary. This creates an amazing work environment full of people who are motivated to do their best and are a pleasure to work with.

Ian

Senior Software Engineer

How has your career grown since starting at the company?

I started my career at Dispatch in an entry-level position and completely new to the industry. My career has leveled up every year and I now lead a team of two people. I am very happy with the direction my career has been going since I started working at Dispatch

Robin

Customer Engagement Team Lead

What are Dispatch Perks + Benefits

Dispatch Benefits Overview

-Unlimited Paid Time Off (PTO), Paid Parental Leave, Comprehensive Insurance Coverage, Learning and Development Reimbursement, Fitness Reimbursement, Free Blue Bike Membership, Catered lunches, (Grubhub credits while working remotely), Book Club, Company Sponsored Events (ex: group workouts, trivia nights, happy hours, etc)

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dispatch employees can contribute up to $2500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Dispatch will match charitable donations of up to $150 per employee per year.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Dispatch offers unlimited PTO and recommends employees to use atleast 21 days per year to avoid burnout and take full advantage of the policy.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted to greet all incoming new hires
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1500 annually for continuing education.
Paid industry certifications
We have an annual budget of up to $1500 for paid industry certifications per employee.
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