Leads enterprise RPA discovery and implementation by analyzing processes, assessing automation feasibility, translating business needs into requirements, and developing value cases. Partners with stakeholders, architects, developers, testers, and delivery teams throughout design, testing, deployment, and stabilization. Facilitates decisions, manages concurrent assignments, supports business readiness and training, monitors automation outcomes, and improves analysis practices, documentation, governance, and delivery consistency.
The Impact• Lead business stakeholders in executing automation discovery roadmaps, including process analysis and improvement, and automation implementation• Evaluate automation suitability and feasibility in partnership with business stakeholders, solution architects, developers, testers, and delivery leads; identify assumptions, risks, dependencies, and constraints early.• Translate business needs into complete, testable requirements, use cases, process maps, decision tables, acceptance criteria, and future-state designs that support successful RPA delivery.• Develop clear automation recommendations and value cases that consider efficiency, capacity, cost, quality, customer experience, risk reduction, scalability, and operational readiness.• Facilitate stakeholder discussions, challenge unclear or conflicting inputs, drive decisions, and maintain alignment on scope, priorities, requirements, and expected outcomes.• Manage multiple concurrent assignments with disciplined follow-through, timely status communication, and adherence to agreed instructions, standards, templates, and governance practices.• Partner throughout design, development, testing, implementation, and stabilization; support test-scenario development, defect clarification, business readiness, training, and transition to operations.• Monitor outcomes and recommend improvements to automation processes, analyst practices, intake quality, documentation standards, and delivery consistency.• Act as a knowledgeable resource for RPA analysis practices and provide constructive support to less-experienced analysts.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $99,800-$131,000
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $99,800-$131,000
MassMutual Boston, Massachusetts, USA Office
MassMutual Boston Office Office
10 Fan Pier, Boston, MA, United States, 02110
Just like MassMutual, Boston's Seaport district is surrounded by decades of history, yet is now being recognized as a hub for digital innovation and professional growth. With us you can develop the skills you need to build a successful future and connect with talented and collaborative colleagues working together to help people secure their future and protect the ones they love.
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