Revenue Operations Business Analyst

Who We are

Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.

Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.

If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.

Overview 

We’re hiring a RevOps Analyst to build the analytics backbone for Sales, Marketing, and Customer Success. You’ll work with the models, dashboards, and insights that drive pipeline quality, forecast accuracy, and expansion/retention. This is a high-impact role for someone who blends strong SQL/BI skills with GTM acumen and thrives in fast-moving environments.

What you’ll do 

• Work with Electric’s Data-engineering team to sculpt GTM analytics & reporting: Design and maintain a single source of truth for ARR, ACV, pipeline coverage, conversion rates, win/loss, churn, NRR/GRR, cohorts, and partner influence.

• Forecast & pipeline health: Partner with Sales leadership to operationalize forecast methodologies (e.g., stage/age hygiene, MEDDIC signal capture, next-step rigor) and publish weekly dashboards.

• Attribution & funnel analytics: Build multi-touch attribution and lead-to-revenue funnels across paid, partner, and sales-led motions; quantify CAC payback and channel ROI.

• Data modeling & quality: Help inform scalable data models (e.g., dbt) and tests to ensure freshness, completeness, and accuracy; define SLAs and governance for GTM data.

Tooling & Integrations

• Connect and optimize data across platforms such as Salesforce, HubSpot, Looker, Salesloft, etc. and the data warehouse

• Experimentation & insights: Support ad-hoc analyses on pricing/packaging, segments, territories & quotas, comp plans, and customer journeys; translate findings into exec-ready recommendations.

• Security & compliance mindset: Handle data with care and follow best practices aligned with a security company’s standards.
  Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification. Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Who You Are

• 2-3 years in RevOps/Revenue Analytics/BI for B2B SaaS (startup to scale-up experience preferred).

• Proficiency with a BI tools and data modeling.

• Hands-on with Salesforce (core objects, reporting, flows, integrations)) and one or more of: HubSpot, Salesloft, Zoominfo, Looker.

• Strong command of SaaS metrics (ARR/ACV, pipeline math, quota coverage, NRR/GRR, cohorts, payback).

• Ability to translate ambiguous questions into analytical frameworks and communicate insights clearly to executives and frontline teams.

• Bias to action, high ownership, and excellent attention to detail.

• Security industry experience or exposure to non-human identity and third-party integration ecosystems

• Familiarity with modern data stacks and SQL

• Experience building and maintaining lead scoring models.

Read about working at Electric here and meet our leadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 

• Mental Wellness Days 

• Volunteer Days

• Medical, Vision, Dental, and Orthadontia Coverage

• 401k 

• ESOP (Employee Stock Option Program)

• Kindbody Membership for Family Planning

• Pre-taxed Commuter Benefits 

• Generous Parental Leave

• Paid medical, family, and military leave

• Short and Long Term Disability 

• Employee Assistance Programs 

• Life Insurance funded by Electric

• Training and career growth 

• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX, and remote locations across 24 states. Our largest markets outside of the Tri-State area are California and Colorado. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Utah, Wisconsin. 

Standard Working Hours: 9:00 AM -6:00 PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: [email protected].