Relationship Manager

Position Summary:

The Relationship Manager (RM) role focuses on supporting clients and advisors by executing routine administrative tasks and handling client requests as a member of the wealth advisory team. Responsibilities include assisting with account openings, processing paperwork, scheduling client meetings, and preparing basic reports. The RM ensures CRM data accuracy and helps with client follow-up and meeting preparations. This position requires excellent organizational skills, attention to detail, and a commitment to providing friendly and professional client service. The role also involves learning about investment products and improving internal processes under supervision.

Primary Responsibilities:

• Support the wealth advisory team in the management of existing client relationships.

• Knowledgeable of internal solutions for client base, including other service lines within Cerity Partners.

• Assist advisory team with onboarding of new clients: customize our standard contract with new client information, obtain all appropriate forms from custodian, and work with each new client to ensure accurate completion. Coordinate submission with the custodian for processing.

• Responsible for cash transfers, wires, data maintenance, reporting and trading as needed.

  • Must have comprehensive knowledge of investment accounts, products, and the forms required to transact business.

• Drive proactive process improvements for advisor and other team members.

• Proactively interact with clients and assist in creating an outstanding client experience.

  • Present portions of client meetings and communicate with clients independently.

• Perform research on stocks, bonds, and other securities, utilizing various investment software including Bloomberg, YCharts, HiddenLevers, etc.

• Assist with the timely completion and submission of all client related transaction requests.

• Conduct independent research and build financial plans for prospective clients.

• Organize and maintain the CRM system (Salesforce), utilize financial planning software (eMoney).

• Involvement in company committees and/or firm-wide initiatives.

• Serve as back-up equity and fixed income trader when required, and provide trading team with support on a regular and ongoing basis.

Required Qualifications: 

• Bachelor’s degree

• 2+ years experience in the financial industry, including wealth management, financial planning or estate planning.

Preferred Qualifications: 

• Series 65

• Completion of CFP® or CFA designation– CPA, JD, CHFC, or another approved advanced designation/degree

Skills and Competencies: 

• Ability to learn and adapt to ever-changing technology and systems environment.

• Proficient in developing wealth planning and investment recommendations and able to present to clients when applicable.

• Proficiency in all RM functions, plus:

  • Ability to talk to clients independently.

  • Ability to develop wealth planning and investment recommendations and present to clients when applicable.

• Demonstrate strong and effective leadership skills through clear communication and collaboration with others.

• Strong interpersonal and networking skills with both external clients and internal collaboration.

• Working knowledge of e-Money, Salesforce a strong plus.

• Ability to listen and empathize with clients, spot, and analyze issues, and simplify/explain financial concepts to provide solutions.

• Strong attention to detail, exceptional problem-solving skills, and ability to organize and prioritize work in order to meet deadlines in a proactive manner with little supervision required.

• Must accept and thrive in a fast-paced, changing environment.

• Tenacious about doing what is right for the client – always.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer. 

Compensation:

$85,000-$100,000

Why Cerity Partners:

Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:

• Health, dental, and vision insurance – day 1!

• 401(k) savings and investment plan options with 4% match

• Flexible PTO policy

• Parental Leave

• Financial assistance for advanced education and professional designations

• Opportunity to give back time to local communities

• Commuter benefits

Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. 

Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to [email protected]. Applicants must be authorized to work for any employer in the U.S.