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The Partnership Relationship Manager will build and manage relationships with partners, optimize performance, and report on outcomes while collaborating with various internal teams.
Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online.
Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.
More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.
We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.
We are looking for a Partnership Relationship Manager to join our Partnerships team. This role will be a key to Simply Business’ success by building effective relationships with our partner organizations and internal teams to optimize performance, initiatives, incentives, and relationships to mutually benefit Simply Business and our partners.
This role will report to our Director of Partnership Relations and work closely with our Business Development, Product Management, DNA, and Insurance Product teams to influence our performance and strategy with newly launched and ongoing partnerships.
As a Partnership Relationship Manager, you will:
- Manage day-to-day relationships with partner organizations
- Innovate with Digital Product, Insurance Product, Commercial, and DNA teams to drive profitable growth with your assigned partners
- Own partner meetings, documenting meeting outcomes, and follow through on delivery of action items
- Facilitate open and transparent dialogue between SB and our partners, setting clear expectations internally and externally
- Report performance and status updates of each partner both internally and externally
- Become an extension of the partner’s team, knowing their pain points and growth aspirations
- Track and report out results and optimization efforts with each partner carrier with support from our data and analytics team
- Travel as needed (approximately 25%) to assigned partners and/or industry events
What we are looking for:
- 3-5+ years of experience in an account management, project management, or sales
- Must have prior experience in the insurance industry
- A highly confident relationship builder with the natural ability to engage, build relationships, and understand the needs of our partners balanced against those of SB
- Excellent communication skills and experience delivering compelling pitches, presentations, and proposals based on business and potential partners needs
- A self-starter with the ability to manage and prioritize your own workload and pipeline to the needs of the business, with effective communication skills
- Strong presentation and meeting facilitation skills
- Outstanding organizational skills and attention to detail
- The ability to understand interdependencies between technology, operations, and business needs, provide motivation and direction to ensure objectives are achieved, manage dependencies, and anticipate and mitigate risks
- Proven problem solving skills
- Comfort generating and evaluating data to guide decisions
- Formulate new solutions to complex issues that have not arisen previously and work cross-functionally to implement them
- Devise ways of forecasting the expected results of various programs, track actual results against forecast, and mitigate challenges
- Organize and facilitate effective meetings. Identify and delegate action items, follow-up/track action items to resolution, update project plans & deliverables, and as required identify issues and ultimately resolve issues off-line (to ensure effective meetings at all levels)The ability to challenge us! We want people who can come in and shape the future of this business and not be afraid to raise questions and help us improve
Here are some of the great benefits and perks that come from being a Simply Business employee:
-Group plan for medical, dental, vision, and prescription drug coverage
-Short term disability, long term disability, and life insurance coverage
-Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match
-Commuter benefits to help cut down on parking and public transit costs
-25 days of vacation time plus 10 sick days and 10 company holidays
-A genuine investment in your learning and development-Regular team outings and volunteer opportunities
-An awesome office space
-A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.
Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.
Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited!
Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person.
If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected].
Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page: simplybusiness.com/careers/
Simply Business Boston, Massachusetts, USA Office
We are located in downtown Boston, accessible to every line on the T and surrounded by a lot of history and a lot of great places to grab lunch.
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