Bilingual Regional Field Sales Manager in Massachusetts and New England

Regional Field Sales Manager - Bilingual (English/Spanish) – in Massachusetts and New England

Are you ready to help lead a strong sales team within Massachusetts and surrounding areas including CT, RI, NH, ME, VT, and upstate NY? Are you well versed in the money movement world? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Regional Manager!

Western Union powers your pursuit.

The Regional Manager will oversee account management, marketing, sales, and overall network performance including transaction volume, revenue, distribution channel, merchandising, service quality for the company portfolio of services assigned to complex DMAs.
This role will manage assigned Account Executives and Territory Sales Executives as well as develop and execution plans to increase revenue and profit through team leadership. Provide direction, prioritization and development of plans designed to maximize attainment of objectives.

Role Responsibilities

• Lead teams to exceed Signing & Activation Goals in key cities / towns / zips. Analyzes market data and Company reports to address, reinforce, or correct market performance trends and capitalize on market opportunities.
• As a part of daily operations, Regional Managers are traveling within the field 4-5 days per week within the assigned territory. This involves traveling overnight two or three times per month as appropriate for business needs.
• Manages 5-8 Account Executives and Territory Sales Executives. Hire, train, develop, manage the performance of, and direct Account Executives and Territory Sales Executives.
• Develop and execute plans to increase revenue and profit through team leadership. Provide direction, prioritization, and development of plans designed to maximize attainment of objectives.
• Understand, communicate, and reinforce compliance regulations, codes, standards, and requirements.
• Accountable for all channels, brands and products, account management, marketing, sales, and overall network performance. Key deliverables include transaction volume, revenue, distribution, merchandising and service quality for the company portfolio of services in Designated Marketing Areas (DMAs).
• Manage Sales and Development expense budget to achieve plan.
• Revenue Responsibilities: $25M - $50M annually; Agent Count Responsibilities: 2,000-5,000. Partner with Product to recommend fee/fx/commission adjustments for specific agents and markets. Partner with Finance to generate and present business cases for approvals, ensuring greater ROI.
• Acquire new agents and consumers, maximize same store sales, retain and extend key network and independent agent relationships as well as reduce Agent attrition.

Role Requirements

• Bachelor's degree is required in Business, Marketing or related area of study, or equivalent combination of education and experience.
• Ability to solve practical challenges and apply creative solutions.
• Demonstrated negotiation skills.
• Business and financial acumen and P&L oversight experience.
• Ability to work independently and in a team environment and effectively work across all functions.
• Strong organizational, analytical and planning skills.
• Minimum of 5 years’ previous experience in sales or other relevant fields is required.
• Previous experience in a sales management role preferred.
• Experiences in the supermarket, mass merchandising, or the check-cashing industry preferred.
• Bi-lingual/bi-cultural experience is highly desired.
• Bi-lingual in English and Spanish is required.
• Prior money transfer or financial services experience is preferred.
• Travel anticipated at approximately 40-50%.
• Valid Driver’s License and a reliable vehicle are required as this position requires regular travel within a defined territory.
• *Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary
The on-target earnings range is $90,000-100,000 base per year + commission, which includes a base salary and commission that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States-specific benefits include:
• Family First Program
• Flexible Time Off
• Medical, Dental, and Life Insurance
• Parental Leave

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

04-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.