Recertification Specialist

Recertification Specialist, Chatham West I & II - Brockton, MA

LIHTC Experience Required

General Statement of Duties: Coordinates with resident households to collect necessary income, expense, and asset information to calculate rent and/or program eligibility based on affordable program type. Achieves and maintains timeliness of recertifications in line with agency and program requirements. Responsible for all phases of the recertification process.

Supervision Received: Reports to Property Manager, Assistant Property Manager, and/or Compliance Manager.

Supervision Exercised: No supervisory duties required.

FLSA: Non-Exempt

Essential Functions of the Position: (Any one position may not include all the duties listed, nor do the listed examples include all that may be found in positions of this class.)

• Processes all recertifications for the property.
• Builds relationships with prospective and current residents and coordinates all phases of the recertification process: interviews, processing, preparation and execution of applicable income certification documents.
• Utilizes property management software and other tracking mechanisms identify effective dates upcoming recertifications, drafts and sends notification to households as applicable.
• Prepares document packages for annual/biennial recertifications.
• Interviews resident households to collect all applicable income, asset and eligibility information.
• Calculates and/or determines rent and/or continued program eligibility/compliance based on subsidy program.
• Runs applicable EIV reports and resolves any corresponding issues.
• Works in tandem with subsidy partners to ensure appropriate resident and subsidy lease charges are entered into property management software.
• Provides backup support to Occupancy Specialist as requested by a Supervisor.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
• Preserves and respects resident and applicant confidentiality.

Minimum Qualifications:

Education and Experience: Associates degree or equivalent work experience required. Two years Occupancy Specialist or Recertification Specialist in an affordable housing environment desirable.

Qualifications and Skills:

• Attention to detail required.
• Knowledge of subsidy regulations including but not limited to Project Based Section 8 and Low Income Housing Tax Credit.
• Proficient in Microsoft Office and Excel.
• Highly motivated and able to work independently.
• Ability to handle resident or building emergency situations if needed.
• Excellent organizational and interpersonal skills required.

Beacon Core Competencies required for all positions: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Leasing Consultant Competencies required: Customer Service, Product Knowledge, Sales Skills, Communication, Internet Savvy.

Compensation: $25.00 - $30.00 per hour 

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. 

Company Overview: 

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

Benefits Offered:

At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team. 

As a regular, full time employee at Beacon you can expect:

• Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
• Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• Retirement planning. We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.