Quality Assurance Engineer II

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
We are looking to hire a QA Automation Engineer II to join our Enterprise Applications team. In this role, you will play a critical part in designing, building, maintaining, and improving automated test coverage across the Enterprise Applications product portfolio, working across multiple teams and platforms in line with business and technical requirements.
You will partner closely with Engineering, QA,and product stakeholders to ensure our enterprise systems and integrations are stable, reliable, and release-ready. This role combines a strong hands-on focus on test automation, AI leverage and analysis of Enterprise applications across a complex enterprise stack, with particular emphasis on Salesforce and its integrations with financial platforms.
What you'll do

• The first part of the role is experience with software quality, including the ability to create end-to-end scenarios, analyze results, and report defects.
• Experience with SaaS cloud-based applications such as Salesforce or similar CRM platforms is a plus.
• Define and execute test strategies/test scenarios/test cases daily to assure quality across CarGurus enterprise applications, including but not limited to Salesforce, Zuora, Marketo, and NetSuite.
• Perform a wide range of testing such as E2E, functional, exploratory, regression, smoke, black-box, and data to ensure that implemented features are free of bugs, that system integration is reliable, and that business processes are not broken.
• Implement, enhance, and optimize automation frameworks for specific applications and features, contributing to the evolution of automation framework design and recommending improvements for scalability, maintainability, and effectiveness.
• Design automation solutions that align with CI/CD practices, enabling efficient integration of automated testing into modern delivery pipelines.
• Collaborate with other QA engineers to help plan and test new and existing features, design, implement, improve and optimize automation framework.
• Work hand-in-hand and advise software developers engaged in the design, coding, reviewing, and testing of enterprise software.
• Troubleshoot test failures and quality issues across services, APIs, and application modules, using a systematic debugging approach and considering performance impacts where relevant
• Self-driven, self-motivated, works independently and with larger groups

What you'll bring

• Bachelor's degree in engineering degree or equivalent
• 3-5 years of QA experience working with cloud-based CRM/ERP technologies or enterprise applications stack, preferably Salesforce.
• Creative, solutions-oriented mindset with the ability to think beyond conventional approaches and leverage a variety of tools, including AI-enabled solutions, to improve efficiency, solve problems, and optimize processes
• You bring a deep understanding of testing methodologies, including functional, integration, regression, load, and performance testing.
• Experience with REST APIs and Postman testing is a plus
• Solid user of Atlassian tools (JIRA, Confluence...)
• Apex, SOQL, or any Salesforce-related developer technologies experience is a plus.
• Good understanding of SDLC, Agile
• Excellent analytical, problem-solving, and communication skills
• Creative with a desire to learn and take ownership
• Strong analytical and problem-solving skills, with a proactive approach to identifying process improvements and driving continuous innovation
• Eagerness to learn and adapt to new tools, technologies, and automation solutions as needed, with a flexible approach to supporting evolving team and business needs
• Ability to build productive cross-functional relationships and collaborate effectively with engineering, QA, and business stakeholders.

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$96,000 - $120,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid