Jobs at CarGurus

Build and maintain AWS cloud cost attribution, governance, optimization, and FinOps automation. Develop CloudZero dashboards, anomaly detection, savings workflows, self-service tools, unit-cost metrics, and AI cost controls. Partner with Engineering, Product, Finance, and FinOps stakeholders on budgeting, allocation, reporting, and cloud consumption decisions. Support production workloads, infrastructure automation, code reviews, incident response, and operational improvements using Python, Go, Bash, Terraform, and related technologies.

Build and operate Java and Spring Boot backend services that enrich automotive leads, process high-volume event streams, and power dealer APIs. Responsibilities include technical design, implementation, testing, code review, production support, observability, and on-call participation. The role also involves developing LLM-backed intelligence features, collaborating with product and design, and improving deployment and operational practices.

Own the direct sales motion for CarGurus data products: prospect and qualify buyers, run consultative enterprise sales, scope data assets and delivery, close deals, and coordinate delivery. Drive dealer monetization, generate customer intelligence, and feed market learnings to Product, Data, and Strategy teams to inform pricing and roadmap.

Own product strategy and roadmap for automotive dealer inventory merchandising, listing creation, and syndication across CarGurus and third-party channels. Translate dealer workflows and data into intuitive product experiences, partner with Engineering, Design, Analytics, Data Science, Sales, Marketing, and Customer Success, and improve listing quality, distribution reliability, adoption, and performance. Identify opportunities for AI and automation while leading discovery, delivery, launch, measurement, and iteration.

Provides Tier 1 technical support to employees remotely and onsite, resolves issues within SLAs, manages onboarding and offboarding, configures accounts and laptops, supports meetings and events, maintains documentation, escalates incidents, and contributes to IT process improvements and system deployments. The role also evaluates technology trends, collaborates with vendors and project teams, and requires lifting equipment and moving around the office.

Own high-impact revenue strategy analyses from problem framing through recommendations and decision support. Analyze marketplace performance, lead economics, monetization, retention, product adoption, and operating models using SQL, Python, financial modeling, and cross-functional data. Advise senior leaders, create executive- and board-ready materials, improve metric reliability, build reusable analytical frameworks, and influence decisions across Revenue, Product, Finance, and Operations.

Lead community and inclusion initiatives within the People & Talent team. Manage Employee Resource Group partnerships, coaching, corporate giving, employee events, and programs supporting hiring and retention. Track program outcomes, build sustainable processes, support diverse talent partnerships, and collaborate across HR functions. The role requires strong stakeholder management, communication, project execution, cultural competence, and comfort navigating ambiguity.

Build and operate scalable cloud platform capabilities, infrastructure-as-code workflows, secrets management, CI/CD systems, AWS self-service provisioning, and AI infrastructure governance. Lead multi-sprint platform initiatives, strengthen security and reliability guardrails, improve developer enablement, participate in incident response, and mentor engineers. Collaborate across Cloud Infrastructure, SRE, DevEx, and product engineering teams while using AI-assisted development tools to accelerate automation and platform delivery.

Lead design and execution of base pay, incentive, and equity programs; conduct market benchmarking and compliance reviews; manage annual merit, bonus, and equity cycles; advise executives and HRBPs on complex pay decisions; oversee equity administration and Compensation Committee support; build and lead a high-performing compensation team and communications initiatives to drive alignment and scalability.

Own the specialist portion of CarGurus’ inventory management sales cycle, including discovery, demonstrations, objection handling, negotiation, and closing. Partner with Account Executives, sales leaders, and Product teams to grow pipeline and revenue among automotive dealerships. Serve as an inventory management subject-matter expert, provide market feedback, maintain Salesforce forecasts, support go-to-market efforts, and consistently achieve sales targets. Travel is required for dealer meetings, strategic opportunities, events, and collaboration.

Own dealer acquisition campaigns across North America from strategy through launch, measurement, and optimization. Develop multi-channel programs across email, web, in-product, paid social, and direct mail; manage segmentation, targeting, testing, analytics, budgets, and reporting. Collaborate with Sales, Product Marketing, Product, and Business Operations to drive revenue. Conduct market research and use performance insights to refine messaging, channel mix, and campaign strategies.

Conduct exploratory and hypothesis-driven analysis across disparate data sources to identify business opportunities, risks, and causal relationships. Build metrics, reports, and dashboards to monitor performance and experiments, while partnering with decision-makers to communicate insights and improve data-driven decisions. Contribute to data structure modernization, modeling, and ETL initiatives while managing multiple analytical projects.

Supports the daily operation and optimization of digital advertising campaigns and platforms. Responsibilities include campaign trafficking, QA, launch testing, delivery monitoring, troubleshooting ad-serving and tracking issues, reporting, dashboard automation, forecasting, yield and revenue analysis, and providing actionable recommendations. The role collaborates with Sales, Product, and Engineering to launch advertising features, resolve platform and deep-linking issues, improve workflows, and maintain reliable campaign performance.

Lead the Purchase team, mentor engineers, drive AI-native practices, manage product development, and define consumer-facing AI solutions for CarGurus.

Provide technical leadership for CarGurus’ recommendation platform, defining architecture and building scalable personalized ranking and discovery systems. Partner with Data Science to productionize machine learning models, improve experimentation and recommendation quality, and deliver AI-powered consumer experiences. Lead complex cross-functional initiatives, improve reliability and observability, make organization-wide technical decisions, write code, mentor engineers, and uphold quality, security, and operational standards.

Manage high-value and high-risk B2B customer accounts, lead complex collections outreach, resolve disputes, negotiate payment outcomes, and partner with Sales and Billing to unblock payments. Support reporting, portfolio prioritization, process improvements, automation, documentation, and internal controls. Provide guidance and escalation support as a senior team resource while maintaining strong customer relationships and protecting company cash flow.

Conduct outbound cold calls and qualify inbound leads to acquire new dealership customers. Collaborate with inside sales, prioritize activities to exceed monthly targets, and provide excellent client service. Role emphasizes sales development, lead qualification, time management, coachability, and progression within CarGurus' sales career path.

Supports application security through threat modeling, risk assessments, vulnerability triage and remediation, security scanning, developer training, investigations, and implementation of security controls. Partners with development and senior security teams to protect cloud-first infrastructure using AWS, Kubernetes, and related technologies while developing secure coding and SDLC expertise.

Lead digital brand media campaigns across the US, Canada, and the UK. Define channel mix and investment strategy, own creative testing and production from brief to trafficking, manage agencies and internal teams, track performance and budgets, partner with analytics/engineering to improve measurement, and present monthly campaign reports.

Leads CarGurus’ cybersecurity governance, risk, and compliance program, including cyber risk management, SOC 2 Type II, SOX ITGCs, security policies, AI governance, third-party risk, customer trust, privacy compliance, executive reporting, and GRC process automation. Partners with Engineering, Product, IT, Legal, Privacy, Internal Audit, and Security Operations to improve security controls and manage organizational cyber risk.