Customer Advocacy Manager (Sales Manager)
LogicManager serves a sophisticated base of risk management professionals engaged in all aspects of risk management from vendor management and incident management to regulatory and financial compliance. Client companies are in various stages of risk automation and transformation. Yet all have similar goals: transparency in reporting to boards, risk committees, and other executives and efficient and effective operations of risk programs and/or risk activities within an operational function. LogicManager seeks a Sales Manager to help sales leadership build, grow and manage a scalable 100% inbound sales organization.
LogicManager is experiencing exponential growth. Our goal is to harness growth while maintaining quality of engagement, consistency in performance and target attainment. We believe that a continuously focused and tuned sales team can easily exceed current and forecasted goals given the volume of activity.
In this role, you will be responsible for helping a pod of sales associates attain and exceed individual and targets. Our Customer Advocates engage clients in a consultative manner through their journey of education, evaluation and purchase of LogicManager’s Integrated Risk Management SaaS Platform.
About LogicManager
LogicManager is a Boston-based software company that is recognized on Deloitte's Fast 500 as one of North America's fastest-growing technology companies. We’re actively preparing for our IPO, profitable, and place a heavy emphasis on promoting from within. We are recognized by Gartner and Forrester Industry Analysts as leaders and Great Places to Work certified for our company culture. We build enterprise risk management software that empowers thousands of organizations around the world to uphold their reputations while protecting their customers, investors, and communities. We believe even the toughest problems can be solved with innovative solutions. Join LogicManager and together we can build a better tomorrow.
What you'll be doing on our team
- This is a hands-on role focused on the mentorship and growth of a smaller sales team you will manage to ensure high close-win rates and ensure a high quality customer experience during the sales cycle.
- Achieve company objectives and oversee the sales team to ensure company targets and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly
- Set objectives, train, motivate, and advise a small team of sales representatives and monitor performance ensuring assigned tasks and responsibilities are fulfilled at each level of the sales funnel
- Significant SaaS consultative sales experience closing sales opportunities from 50k to 125k in ARR contract value.
- Coordinate with marketing to coordinate execution on our inbound lead programs
- Partner with advisory services for solution training and consulting support
- Partnering with sales operations to establish more efficient and effective internal processes, procedures, tools, etc. for the seamless delivery of education and knowledge to our prospects and clients in their evaluation journey
- Grow your career through active participation in our company culture
About you and what skills you’ll need
- 5+ years as an individual sales contributor with track record of success and development of consultative sales skills
- 2+ years as a manager / lead of software sales professionals, formally or otherwise
- A working understanding of compliance and risk functions is a plus
- Exposure to regulated industries (financial services, banking, healthcare, insurance, energy and technology) is a plus
- Exposure to risk management roles (CRO, CISO, Risk Managers, Finance, Audit, Operations, Vendor, Security, etc) a plus
- Understanding of inbound marketing
- Adapt to the client’s journey considering their company’s culture, level of executive support, as-is state, budget, etc
More about LogicManager
- Award-Winning Culture: We’re named Best Place to Work / certified as a Great Place to Work® every year since 2016. We are committed to a robust collaborative mission-driven culture, and we believe that results matter more than when or where they’re produced and remote work may become a desired norm for many LMers even after COVID-19.
- Industry Leading Customer Satisfaction: Top 30 fastest growing tech company in Boston and top 500 in North America. We recognized for our industry's highest customer ratings and leadership recognition by Forrester and Gartner for our ability to execute.
- Health and Safety: We put our employee's health and safety first and support our employees' choice to relocate to where they feel is best for them and their families and work from home.
- Collaborative Offices: Although we are now all working remotely due to COVID, many of us look forward to returning to our modern, open floor layout designed for cross functional collaboration and employee growth. We also have conference rooms and meeting space for brainstorming sessions and team meetings.
- Downtown Location: We are located in Boston’s growing Seaport and Innovation District with great views of the channel and within walking distance to many restaurants, cafes, bars, and shops. Our offices are easily accessible by public transportation and a quick walk from South Station.
- Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, benefits, company stock options, paid vacation, community service days, and more. We also celebrate our successes with frequent company-sponsored lunches, happy hours, events, and other perks. (We reinvent these employee activities virtually for now, and look forward to brighter days ahead)
- Leadership with a Vision: We are profitable, cash flow positive, rapidly growing and control our destiny as we have no VC funding! We are a workforce of thought leaders and dynamic innovators coming together with a vision to dramatically improve the way companies protect their reputations in the See-Through Economy.
LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.
We believe a Diverse and Inclusive work environment results in better decision making. It allows LogicManager to work better together for our employees and our customers.
By submitting your application, you agree that LogicManager may collect your personal data for recruiting and related purposes. LogicManager's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over LogicManager’s use of your personal information.