Program Manager

MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products.
At MacPaw, we believe humans and technology can reach their greatest potential together.
MacPaw is proud to be Ukrainian. The support and development of Ukraine are significant parts of the company's culture. MacPaw gathers open-minded people who support each other and aspire to change the world around us.
We are looking for an experienced Program Manager who will oversee and coordinate multiple corporate and software development projects, ensuring alignment with organizational goals. As a Program Manager, you will be working closely with our Executive Team and Directors.
If you have a proven track record in managing complex programs, coupled with strong understanding of program & project & process management methodologies, budgeting acumen, and a data-driven approach, do not hesitate to apply!
In this role, you will:

• Align and manage various projects to ensure they meet the organization's mission and program goals.
• Define program scope, objectives, deliverables, and budgets in collaboration with stakeholders and senior management.
• Oversee process management, ensuring standardized procedures are followed across all projects for consistency and efficiency.
• Coordinate cross-functional teams collaboration for effective communication across all project activities, ensuring smooth workflows.
• Manage program risks and issues, applying mitigation strategies to minimize impact on project outcomes.
• Monitor program performance, using metrics and KPIs to provide regular updates to senior management and stakeholders.
• Lead change management initiatives to ensure smooth transitions and stakeholder buy-in.
• Foster continuous improvement by identifying opportunities for process optimization and efficiency gains.
• Ensure consistent reporting and documentation, tracking program progress and ensuring stakeholders are kept informed.

Skills you'll need to bring:

• Experience in managing complex programs in product SaaS companies
• Deep understanding of change management methodologies, including ADKAR and other industry-standard frameworks
• Proficiency in process management
• Strong understanding of project and program management methodologies
• Proficiency in creating and maintaining detailed project schedules, plans and comprehensive documentation
• Data-driven decision making based on performance monitoring
• Strong problem-solving skills and critical thinking
• Stakeholder management
• Advanced English

What We Offer

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  
  • We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here , you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  
  • Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  
  • Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  
  • We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  
  • You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  
  • Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  
  • We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  
  • Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office.
• Time-off policy that covers life's needs
  
  • Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  
  • MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We're an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  
  • We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  • Some benefits are under development, and new adjustments are possible.