Program Manager Senior

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

For over 100 years, Massachusetts General Hospital has had the privilege of organizing and publishing the “Case Records of the Massachusetts General Hospital,” a medical case series published 40 times per year in the New England Journal of Medicine. The purpose of the Case Records of the MGH is to provide ongoing case-based education to medical students, trainees, and physicians world-wide. These cases, commonly referred to as the NEJM clinicopathological Conferences (CPCs), are the oldest case-based teaching exercise in the country and continue to be one of the most popular sections in the NEJM. Reporting to the Editor of Case Records, the Project Manager Senior (PMS) will provide support to the Editor and staff in tasks related to the production and publication of the Case Records. This support includes maintaining documentation and deadlines, coordinating and logging conference logistics, communicating with editors, authors, and departmental leadership, compiling manuscript for editing, and various administrative tasks related to the production of case conferences, manuscript preparation, submission, and ultimately publication in the New England Journal of Medicine. The production of each case, from inception to manuscript publication, is an individual project that takes approximately 6-12 months to complete. At any given time, there are approximately 50 open Case Record projects, each at various stations in the production and editorial cycle.
The PMS will be allowed to work remotely, under the direction of the Editor and on a day-to-day basis under the supervision of the Production Editor and the Associate Editors responsible for assisting in the production of the Case Records. The PMS will also work with MGH web developers to update and maintain the Case Records website. The PMS will work on special projects as needed and requested by the Editor.
PRINCIPAL DUTIES AND RESPONSIBILITIES: Please note, the functions below are representative of major duties that are typically associated with these positions. Specific responsibilities may vary based. Similarly, not all duties that have been outlined will be assigned to each position. Program Manager Senior: · Is responsible for initiating and tracking the life cycle of each case, from inception to organization to manuscript publication. · Initiates, tracks the workflow of each project using project management software such as Trello or a similar program. · Is responsible for keeping each Case (project) moving forward based on a strict timeline. · Collects background data from the electronic medical record system. · Organizes and tracks all e-mail communication. · Assists Production Editor with the scheduling and coordinating of virtual and in-person hospital conferences and completes occasional transcription after conferences. · Serves as a resource and facilitates and supports communication between authors, editors, and NEJM editorial staff. ·Assists with logistics and agenda for visiting speakers and patients. · Compiles manuscript materials including text, images and figure legends necessary for publication and ensures all parts are complete. · Prepares bibliographies using Zotero reference manager. · Provides editorial support and coverage to the Production Editor for tasks including handling of weekly galley and page proofs and proofreading. · Acts as general resource for case records information. · Coordinates logistics for meetings and prepares communication materials. · Facilitates meetings. · Tracks overall metrics of the Case Records and creates and maintains a dashboard tracking each case.
SKILLS & COMPETENCIES REQUIRED: · Excellent organizational skills (required) · Impeccable attention to detail (required) · Strong communications, interpersonal, and leadership abilities (required). · Ability to provide support, direction, and development to staff. · Ability to make decisions independently and take appropriate initiative. · Data analyses skills (preferred). · High level of trust, reliability, and discretion. · Strong sense of equity in dealing with personnel at all organizational levels. · Enjoy working in a team environment and a highly matrixed leadership structure. · Prior experience working with… · Flexibility and ability to switch tasks and projects as needed (required).

 

QUALIFICATIONS: · Bachelor’s degree required, master’s degree or certification in Project Management preferred. · 8-10 years of related work experience required, preferably in a hospital or academic environment. · Experience working remotely strongly preferred.

The Program Manager must be: - Exceptionally well organized and detail oriented. - Methodical in their approach to projects. - A self-starter with strong work ethic and time management skills. - Able to multi-task and work on multiple projects simultaneously. - A quick learner who can pick up the knowledge of an area that is necessary to plan, organize, produce, and publish the Case Records. - In full compliance with HIPAA and patient privacy guidelines as they relate to the Case Records.

The Program Manager must have: · Strong project management skills; highly organized and detailed-oriented. · The ability to have liaise with people across departments in MGH, outside academic medical centers, NEJM, and occasionally patients and families. · Excellent communication skills, both written and oral. · Ability to prioritize a large workload and effectively oversee multiple projects simultaneously. ·

Knowledge of MS Word, Outlook, Adobe Acrobat, PowerPoint, Photoshop, Excel, and Zotero reference manager. · Knowledge of web design, Epic or similar databases, and Confluence, Trello, or other Project Management programs strongly preferred.

WORKING CONDITIONS: · Fast paced and dynamic team. ·

Typical work hours are Monday through Friday daytime hours but may vary based upon individual program or event demands – up to and including periodic evenings and weekend days.

Full time with option for hybrid

Monday – Friday 8am - 5pm flexible

2 Hybrid and 3 days onsite

This position does not support sponsorship for employment visa status (e.g. H-1B Visa Status or OPT)

 

Responsible for managing all aspects of a large-scale and complex program and corresponding projects. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members.

Essential Functions-Designs, implements, and manages all aspects of large, complex, multi-disciplinary programs and projects. 
-Prepares, analyzes, and manages all program budgets, including funding from multiple sources. 
-Leads program and project teams and coordinates and delegates cross-project initiatives. 
-Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs. 
-Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact. 

 

Hybrid

 

275 Charles Street

 

40

 

Regular

 

Day (United States of America)

Pay Range

- /

Grade

8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework