Jobs at Mass General Brigham

Lead and deliver patient experience improvement projects across MGB. Identify improvement opportunities from feedback data, design and track interventions, train staff, maintain best-practice repositories, coordinate stakeholders, produce reports and communications, and support site observations, implementation, and enterprise patient experience initiatives.

The IV Team Nurse provides patient care for assigned patients, managing assessments, planning, implementation, and evaluation of care under nursing standards.

Provide administrative and project support for multiple medium-to-large projects: maintain schedules, budgets, documentation; coordinate stakeholders and meetings; analyze data and prepare reports; identify and escalate risks; assign and monitor resources; and lead other administrative team members to ensure project delivery.

Oversee business operations across departments with independent financial and administrative oversight. Supervise clerical staff, hire and train employees, manage budgets and financial reporting, handle grants/contracts lifecycle, coordinate philanthropic and educational activities, ensure regulatory compliance and facility safety, and implement procedures to improve productivity and profitability.

Provides administrative and operational support to the Ophthalmology practice manager across sites: coordinates daily operations, manages scheduling and payroll approvals, generates reports and metrics, trains staff, implements process improvements, ensures compliance, and supports special projects. Acts as interim manager when needed.

Serve as the primary liaison between assigned practices/sites and Revenue Cycle Operations to optimize billing, coding, compliance, and financial performance. Monitor EPIC dashboards and reports, analyze monthly performance and forecasts, run quality assurance, manage issue lists, support new service setups, collaborate across departments, implement improvement initiatives, and produce standardized reporting and training for stakeholders.

Coordinate project activities, maintain schedules, budgets, and documentation; organize and attend stakeholder meetings; prepare presentations; track risks and deadlines; ensure adherence to project frameworks and reporting requirements.

Provide nursing care to patients boarding in the Emergency Department while awaiting inpatient beds. Perform assessments, treatments, documentation, discharge teaching, and collaborate with the multidisciplinary care team across adult inpatient specialties.

Design and implement coding education programs for medical coders, ensuring compliance with coding guidelines and enhancing coding proficiency through training and audits.

Provide administrative support to Care Managers: process authorizations/referrals in Epic, QNXT, and provider portals; research, adjudicate, and enter clinical data; respond to member/provider inquiries; meet turnaround and phone performance standards; assist care management outreach, reporting, and related projects.

The Sr. Program Specialist supports the Chief Advanced Practice Officers by managing system-level initiatives, improving operational processes, and overseeing APP strategies including recruitment and retention.

The Senior Administrative Assistant provides high-level administrative support to executives, manages schedules, coordinates meetings, and oversees office operations.

The Registered Nurse provides patient care in the NICU, responsible for assessment, planning, implementation, and evaluation of patient care. They collaborate with the healthcare team, maintain clear communication, and participate in quality improvement initiatives while ensuring safety and effective care delivery.

Provide high-level administrative support to executives, manage schedules, coordinate meetings, handle correspondence, and oversee office operations.

Lead Coding Quality, Education & Training across the enterprise, overseeing QA and training programs, driving coding accuracy and revenue cycle performance, managing ~15 direct reports, partnering with stakeholders to implement coding policy, measure outcomes, and maintain regulatory compliance.

Senior individual contributor managing multiple large-scale, data-driven population health projects. Develops project plans, monitors progress, builds and maintains reports and dashboards, analyzes data to generate actionable insights, communicates status and risks to stakeholders, and supports project coordinators and managers to ensure on-time delivery and continuous improvement.

Provide direct nursing care to patients with hematologic and solid-tumor cancers on a 24-hour variable rotating schedule. Administer chemotherapy, immunotherapy, stem cell transplants, and CAR-T; deliver patient and family education and support; participate in research protocols and shared governance; collaborate with multidisciplinary teams to ensure safe, high-quality oncology care.

Provide hospital security by patrolling assigned areas, identifying hazards, investigating thefts and incidents, detaining suspects when authorized, preparing reports, dispatching security personnel, assisting with restraints and medical emergencies, protecting dignitaries, and maintaining confidentiality and custody of evidence.

Provide perioperative nursing care in the Operating Room, collaborating with surgical teams to ensure safe, evidence-based patient care. Participate in rotating shifts, call team assignments, and weekend rotations per union contract.

Provide direct nursing care to patients in the Neuroscience Intermediate unit, including assessment, monitoring, medication administration, documentation, and patient/family education. Collaborate with interdisciplinary teams to ensure safe, high-quality care across rotating shifts and weekend coverage per contract.