Product Manager

Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

We are looking for a Product Manager to join our Digital Product team in Boston, MA.

As a Digital Product Management team we are responsible for…

Creating the most straightforward and personalized ways to research, buy and manage small business insurance online, with a total focus on addressing the most important customer needs across the insurance and customer lifecycle to unlock growth.

Here's what you'll be doing:

• You will be embedded in a Value Stream with a defined problem space within the customer lifecycle and work with a Head of Product or Product Lead, Engineering Lead, an engineering team, data and analytics, and a customer experience discovery team, seeking outcomes that support our ambitious company growth plans.
• Work with cross-functional stakeholders to ideate on approaches to solve critical business challenges and execute the Value Stream’s growth plan 
• Act as product liaison to ensure delivery meets our expectations and requirements, communicating and explaining changes, and prioritizing requests
• Manage validated delivery objectives through the agile development lifecycle, ensuring a constant stream of value and regular feedback opportunities to navigate the fast-paced and ever-changing nature of product development 
• Keep the end customer in mind as you work with the product discovery unit to help discover and validate product innovations, solving problems for customers, partners and commercial stakeholders

We're looking for someone who:

• Is humble, empathetic, and biased to action. Must be comfortable with ambiguity and excited to learn
• Maintains a clear understanding of product principles, agile methodology and the importance of a lean philosophy
• Creates an environment for effective collaboration with stakeholders and subject matter experts, driving decisions and alignment to action
• Appreciates the complexity and power of software engineering, able to weigh the costs against value delivered. Able to make trade-offs in what changes will move the metrics and able to prioritize the changes with these trade-offs
• Is resilient and possesses a a drive to deliver outcomes over output, maintaining a focus on the customer value and commercial impact in all things
• Innovates with a focus on with data and analytics, experimentation methodologies, and iterative product development cycles
• Knowledge of the US small business landscape and/or commercial insurance industry is a plus! 

What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:

-Group plan for medical, dental, vision, and prescription drug coverage

-Short term disability, long term disability, and life insurance coverage

-Participation in the Company’s bonus program

-Participation in 401(k) plan with a 5% employer match

-Commuter benefits to help cut down on parking and public transit costs

-25 days of vacation time plus 10 sick days and 10 company holidays

-A genuine investment in your learning and development

-Regular team outings, and volunteer opportunities 

-An awesome office space

-A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.

Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited!

Most of our first round interviews will take place over Zoom; however, further through the process there may be the opportunity/expectation to meet members of the team in-person. 

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected].

Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/