Supplier Performance Manager, China at Perch (Remote)

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Perch is creating the next generation Consumer Products company by becoming the first technology-based scale operator of top eCommerce microbrands.  Microbrands selling through marketplaces like Amazon are already transforming global retail - Amazon’s 3rd party marketplace alone was $300B in 2020.  Perch is disrupting and accelerating this space by acquiring great brands and making them even better.  We look for successful, profitable businesses that sell top-ranked products with differentiated customer feedback.  The Perch platform integrates those businesses into a scale operating company and accelerates the products to the next level of sales and profitability.  We are a key resource for entrepreneurs who want liquidity and a key partner for Amazon and other retail channels by offering exceptional products, great customer service, and great value. 

Supplier Performance Manager

Perch has raised over $900M and has acquired over 70 brands, and will be scaling our US, Europe, and Asia footprint considerably over the next year. Central to our success is the ability to strategically source new suppliers in key geographies throughout Asia.  Building a robust supply chain is one of the most challenging and important parts of our success as a company.  We are looking for talented operators who have a track record of delivering results in ambiguous situations.  

Responsibilities

This person will partner internally and externally to drive business outcomes through our existing and future 3rd party manufacturer base. Responsibilities include:

  • Help build and maintain a clear understanding of the manufacturing base. Understand the categories, who the key manufacturers are in each category, identify risks and opportunities.
  • Manage performance. Use internal tools to monitor key performance indicators - such as cost, quality, lead time, etc - and drive performance improvement for a subset of manufacturers.
  • Establish and leverage relationships. Work with internal teams to onboard manufacturers to the Perch platform, then build positive, productive partnerships to make Perch a customer of choice. 
  • Assist with compliance. Manage manufacturer-level as well as product-level certifications. Work internally and with 3rd parties to execute testing and certification when needed/requested.
  • Troubleshoot issues. Work to resolve ad hoc issues, such as capacity limitations, quality dips, lack of certifications, and anything else that may come up.
About You

We are looking for an entrepreneurial, analytical, and action-oriented person to join our core supply chain team. The ideal candidate has:

  • Bachelor’s degree in Supply Chain or related experience (working with or at manufacturers)
  • 5+ years of experience working directly with manufacturers. 
  • Has demonstrated the ability to consistently improve manufacturer performance. 
  • Experience negotiating with manufacturers.
  • Has great attention to detail.
  • Able to collaborate effectively with a diverse group of people.
  • Excited at the prospect of being a part of a rapidly growing company.
 About Us

Perch is one of the fastest-growing eCommerce companies in Boston. Perch acquires and develops great eCommerce brands. We are backed by amazing investors (SoftBank, Spark Capital, Tectonic Ventures, and Boston Seed). Our team has deep expertise in eCommerce, technology, and M&A. We are disrupting one of the largest and most exciting spaces of eCommerce and are building an industry-shaping platform. Our aim is to have a workplace and company that positively impacts the lives of others, including our employees, their families, the entrepreneurs and vendors we work with, and our end customers.

Perch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

What Diversity, Equity, and Inclusion Means to Us

At Perch, we are dedicated to making a positive impact on our customers, teams, partners, and the community around us. 

We believe we can maximize this impact by seeking out diverse experiences and perspectives and by promoting empathy and learning through allyship. We understand diversity is an engine that powers innovation and problem-solving. Our commitment to equity and inclusion fuels us to delight our customers. We trust that our shared success will come from building an organization where people of all races, genders, sexual orientations, religions, abilities, ages, and backgrounds feel valued, celebrated, and empowered. 

We know this vision requires continuous effort, and we are committed to putting in the work to ultimately reach our highest Perch.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • DjangoFrameworks
    • Vue.jsFrameworks
    • CanvaDesign
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • SlackManagement
    • Salesforce PardotCRM

Location

Our "nest" is located in the heart of Back Bay. Just steps away from Copley Place, MBTA, Newbury St., Boston Common... the best of Boston awaits!

An Insider's view of Perch

What's the biggest problem your team is solving?

We're in a race to scale; how do we scale our business to be equipped to acquire, integrate, & run what could be an infinite amount of brands? The thought of being a part of this growth & innovation is extremely inspiring. I believe we have the potential to be the pioneers of scale in this industry. It is a challenge we are facing head-on each day.

Amy

Senior Operations Associate

How has your career grown since starting at the company?

My career looks nothing like it did when I started at Perch in the best way possible. I joined to manage brands and was quickly so impressed by my colleagues that I volunteered for projects to engage and support the team. It was so rewarding that I am now in a dedicated HR role. I love Perch’s flexibility for continuous improvement outside your JD!

Carrie

Employee Experience Manager

How does the company support your career growth?

Perch is an incredible startup to join if you want to learn & grow quickly. As the 16th hire at Perch, I've worked on 2 different teams & started hiring my own team. Perch focuses on hiring smart and humble people who have a bias towards action. I feel fortunate to work with colleagues each day that enjoy tackling difficult challenges.

Grace

Senior Manager, EU Launch Strategy

What are Perch Perks + Benefits

Perch Benefits Overview

We prioritize providing full-time employees and their families a full range of excellent benefits.
Our range of benefits includes Medical/Dental/Vision, flex spending accounts, 401k, a flexible PTO plan,
commuter benefits, employee discounts, and more!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

As a rapidly growing and evolving company, we make it a priority to continually evaluate our benefits against the needs/desires of our employees. We also offer our employees a discount on Perch-owned products!

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